SweetEscape

I think the app keep on crashing since I updated to iOS 16 when I want to see my moments. Please fix it.

The photographer submitted 200+ photos. It came only 161 Photos. I purchased the “All Photos” options where I can download all available photos, BUT the catch is their know it all editors sort them out first for us! Oh they know what’s BEST for us so they deliberately delete our moments. See we are the ones who experience the session, we know a good photo feels like, the photographers let us take a peek, mentioned to us that it is good, annndddd it isn’t there in the final album. I am very much DISSAPOINTED! The CS team act like robots kept on explaining what All Photos package means while in essence it was the photo choosing process that I was complaining about.

The app is very handy, friendly and helpful photographer. Enjoyable session.

Love it

Sweet escape is not a reliable source for photographers due to the fact that i booked for a time and date weeks prior to my trip they only informed me 2 days before my flight that the photographer is not available and did not find a replacement. They do not take responsibilty for the total time and effort and expenses it takes for a trip for a photo session when the only service they are supposed to provide is a photographer for a session at the booked location and time.

Apps crashing when we choose city destination & choose category from Home Page. i just did upgrade the Apps, my phone is 7+. developer please fixing the issues. thanks!

Costumer service-nya too western. Ga ngerti atau sengaja menafikan budaya timur. Padahal kerjanya di wilayah Indonesia. Overall app-nya ok.

Since i updated , its hard to chat with my photographer , its even loading until 30 minutes and still loading

Easy access

Love the apps because it’s easy to use!