Swell helps companies get more customers, keep more customers, and spend less time doing it. As a business, Swell allows you to communicate with customers, understand their wants and needs, generate positive reviews, and provide an outstanding experience to anyone who engages with you.
Swell Platform FAQ
Is Swell Platform free?
Yes, Swell Platform is completely free and it doesn't have any in-app purchases or subscriptions.
Is Swell Platform legit?
🤔 The Swell Platform app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
This app constantly has problems sending pictures and video. Everything from can’t send too many to sometimes they send. Just send 4 pictures to a customer then tried to send another two. “Something went wrong” pop up come up. Restarted… blah blah blah.. nothing changes. Also can’t pinch and zoom on photos like a normal text.
Have contacted the company several times to fix bugs and just get ignored. Can’t wait to move to someone else as soon as our contract is up. HIGHLY RECOMMEND using someone else. They don’t fix anything.
No longer works on IPAD
Decent app for $200 a month you would think they would support iPad , but it stopped working about 2 months ago on iPad, they are aware but no progress on a fix, looking for a new chat app for customers. Guess they are no working on this amymore
Could be a LOT better
The new update to the app is TERRIBLE! Too many problems with the update, and it should definitely go back the the way it was before. It makes doing my job so much harder, and I’m tempted to ask my company to switch platforms. So many things could be done to make improvements, but all the changes that were made only worsened the experience.
Amazing!!
Very easy to use, this is definitely a game changer!
Next level customer experience platform
Great overall platform for growing reviews and enhancing customer communication. Love the app!
Best small business tool!
Being able to stay connected with customers on the go is priceless. The notifications received help me keep up with customer requests and keep appointment schedules up to date!
So easy to use!
So easy to use and navigate. 10/10 would recommend
Definitely recommend
The platform is awesome and this makes the mobile experience really easy. Plus, the app keeps getting better with each new update. Would recommend to anyone.
Amazing!!
Very clean and easy to use!
Great results
Very easy to use, great support, awesome results. Would use and recommend again!
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