Tank Utility

I’ve had 2 propane tanks with monitors for over 2 years. Things worked great until one of the last updates. Now neither tank shows the correct tank capacity nor orientation (horizontal or vertical). No amount of changing the options works because when you save it, it reverts back to the wrong values. It also swaps addresses when I try to update the settings. This really does need to be addressed but has not been so far.

I have two propane tanks with a utility device on each, 320 and 500 gals respectively. Each device has performed for a year with no issues. The app, however, suddenly began acting erratically. Both tanks were showing as the same tank, with all the same info, and the capacity shown for both had reverted to 50 gals. The app would not allow me to edit either tank's capacity to restore the correct number of gallons per tank. I kept correcting the capacity on each in the Edit mode and clicking " Save" but this changed nothing. Closed the app, reopened, each tank still showed 50 gallons capacity. I then deleted both tanks from the app and re-added them with all the correct info, which was a pain. After doing so, the 320 gal tank reverted to 500 gals. I edited it back to 320. I closed the app, reopened it... and both tanks' capacity had reverted to 50 gals, again, and both tanks had duplicate info as well. I deleted the app, then reinstalled it. Same story-- wrong info, wrong gallons, unable to save any editing, even if I only entered one tank. In the latter case all the info was correctly saved except the gallonage again kept reverting to 50 gals. In short, the app has a bug. I'll have to call my supplier and see if they can straighten it out somehow. Meanwhile, not happy with this app.

What a bad product. Probably well designed but the app and set up make it worthless. If you buy this you will be looking for an alternative immediately

My experience with the Tank Utility App has been a 4 Star interaction. This Utility saves me from making that 5% frantic call and for that I am very pleased. One suggestion is the ability to get a text alert for the gas percentage that I select.

It all worked as it should for a few months then I guess it just locked up. I reset everything including deleting the app and set it all backup. Then the percentage was way off but at least showed a little life. Later replaced a good battery for a fresh good battery and the best I can say is it’s inconsistent. I’ll just wall out and check the gauge the old fashioned way.

The app and hardware works well after a new remote reading gauge was installed by the propane company. (The original remote reading gauge provided by the propane company was faulty which prevented the hardware from functioning properly.)

I’ve been using the tank utility for a few months now, and it works great. As I’m getting more data, I’d like to see some new features in the app. Would like to be able to have the ability to choose a few different views of the tank level, usage and temp data. Would be great if you could select a monthly view, get an average of the parameters for that month, and then be able to view different months. Also would like an annual view. Need a way to zoom in. As the historical data builds up, it gets harder to zoom in to specific data points. The monthly filter would help this.

My family has been using this for about 5 months now and it’s been nice to see what the propane level is-I live in Alaska and others in Midwest. I only rated it 4 stars because it’s only been a few months but so far, I’m impressed. I thought there was a problem once because it went from 40% to full in a day but then realized the tank was filled. Update- I’m still impressed with the monitor and the support has been excellent. I would recommend it (and have) to anyone that needs to remotely monitor their tank. The caveat of course is you need internet connection, but it’s still a good way to monitor at a distance.

Good idea as a product to make an easy-to-install remote tank reading. App is easy to use and had attractive displays of info including trend chart for tank level, consumption, and temperature. Readings are surprisingly precise. Takes awhile to learn the pattern of reading updates, but once acclimated to the long delays it becomes less frustrating wondering if the readings are occurring reliably. Mine provide readings every 3 days and another day for charts to update.

I’ve had the monitor for 2 months now and it stopped reading twice! Had to drive to the tank and make it force send a reading very disappointing! The app needs updating so you can have the monitor send a reading through the app whenever you want one! Push notifications and a widget is also lacking with this app! A update would be greatly appreciated by everyone. Thanks