TeamViewer Assist AR (Pilot) - Reviews, Revenue and Downloads - Apple App Store

Description

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues.
• Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it.
• Receive real-time service and support from your remote experts
• Your experts see what you see and annotate with 3D markers that stick to real-world objects
• You can even share your knowledge by creating video tutorials for training purposes

Key Features:
• Remote camera sharing and real-time video streaming
• HD VoIP
• 3D annotations
• Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange
• Plus so much more…

TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians.

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Screenshots

User Rating

3.71 out of 5

42 ratings in United States

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Ratings History

Reviews

TeamViewer stole $2k from me!

TeamViewer stole my money, I paid $2k for a lifetime license and just a few years later my license no longer works. Scammers!

TeamViewer midlife for techs

I was just reading the last post about being able to see the circles and arrows to help explain whoever your helping but with face time zoom and straight up Pictures with the annotation ability this seems like re inventing a square wheel

App crashed constantly

I was testing this app on my own iPad to see if I could use it to support my Mother-in-law adventures in learning. How disappointed was I when all I could get this app to do was connect and crash. I am using TeamViewer in a Mac with the latates Mojave to connect to my iPad Air 2 running IOS 14.1. I also tried TeamViewer QuickSupport but the screen sharing drops after 10 seconds which would make it impossible to help her. Sorry to see such poor quality attached to the TeamViewer name.

This is a scam

I downloaded this application I didn’t like it so I deleted but the app keeps running in the background it doesn’t even let me turn off my cellphone this is a scam

Helpful in Specific Situations

To everybody using/trying to use this app, remember this is the app the customer/client uses; as the technician/helper, you still use the normal TeamViewer app! This is NOT for sharing screens, as I normally do as a consultant, but for showing somebody where to plug a cable in, for example; they hold up their phone running this app, while you mark-up their desk/workspace/etc in augmented reality so they can see you circling and putting arrows on things, etc.

Crashing

Keeps crashing when trying to log into my companies ldap page. Uninstalled and reinstalled and still it crashes.

Adding a license is not intuitive

I purchased an annual license and it was assigned to the wrong users account - there is no way to change who the license is assigned to through the web portal. I submitted a support ticket 3 days ago and have received no reply.

Does not work on iPhone 6s

Just displays an error message

Why

It does not go too my screen

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Russia Productivity	249
Top Free	Belarus Productivity	333
Top Free	Switzerland Productivity	372
Top Free	Spain Productivity	499

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