TeaTime

I’ve had a subscription for over 10 years, but have to reach out repeatedly about my issues not working in the app. It’s frustrating.

No help in restoring app for almost 2 months. Subscription renews in 2025. Missing years of magazine past 2018. This magazine should be able to hire techs who can correct this app and give their loyal customers what they pay for. Instead we get frustration in having to contact them to restore-or no help this time. No way and no need with technology today to treat your customers!

Love the magazine.

I can no login with my outlook email, asking for apple account.

I have had this app since 2015. For the past two years or so, I have no been able to get the most recent magazines that I’ve PAID for! I’m not sure what’s going on, but I am not the only one experiencing having difficulty accessing the content. I’ve had it for so long that I am afraid to lose all of the issues I’ve paid for! Come on, now…

The app doesn’t load the next issue. Each issue I have to contact support to have them load my issue. Highly disappointing for a magazine that is purchased for relaxation and enjoyment. Content, when finally available is delightful. End user experience- a no go. I only wish I hadn’t bought the full year subscription.

I enjoy reading my issue of Tea Time on my iPad. However, I am unable to receive the most current issue. I'm only seeing Nov/Dec 2016. Very frustrating.

I am NEVER able just to tap on the new magazine and download it or read it. Every time I need to contact support to fix the problem but the problem never stays fixed. It’s very annoying not to be able to read what you’ve paid for in advance. Don’t think I will renew subscription again. Very frustrating!!! If it would allow me to give zero stars I would.

I buy books online all the time. This is my first experience with a periodical. I purchased a special edition of Teatime as that magazine seems to be unavailable in my area. I can see the charge pending. If this were a book, I would be reading by now. A couple hours after purchase I have nothing. My “library” is empty. Not at all impressed. Sent an email... Two days later and multiple exchanges, I’m finally in. Don’t know that I would ever purchase another digital edition.

The app switch to zinio proved to be frustrating, to say the least. However, customer service at zinio was very patient and kind and helped me get everything sorted out and made me a happy customer again. I can’t wait to get back to reading TeaTime. Thank you!