Teladoc Health Patient

2+ hour wait time, not cool. App does not tell you what place in line you are or how many patients are ahead of you either so it's hard to gauge if you should cancel appointment and try again another time or sit around and wait... I am not a doctor but I still have an important life to live, job, kids, pets, etc.

All was easy to follow - fast appointment - very knowledgeable - will definitely continue to use! Sandy

Methodist is our preferred provider here in San Antonio. Just about everything they do, they do with quality and caring. Their use of this app is inconsistent with that. First, you're supposed to pick a time for your appointment. Yes. You pick a time and then it immediately slots you with a provider - live. I was sitting on the toilet this morning while that happened. Funny, but unnecessary. Second, the first call, provider could hear and see me, I could only see them. Second call, I could see and hear them, they could only chat with me. Third call was the "charm." Frustrating and time-wasting. Third, the app has the NP or PA take your health insurance, credit card and ID, instead of spending time on your treatment, they're wasting time inputting data that you could do while setting your appointment. Unintuitive trash.