Texas Gas Service

I’m not a robot but it won’t believe me recapcha is the problem or however you spell the pain in the rear piece of junk. The website doesn’t work for me either yay !

It keeps popping up another window and doesn’t let you finish payments or open pages in the app itself.

Poor app, does not let you make online payments. It keeps redirecting you to a recatcha and if you call and make a payment over the phone call they charge you extra, so you have to drive to a location to make a payment. A VERY in convenient app. 👎🏽

This app is trash. I’ve been staying in my apartment since October 2021. Downloaded the app in December 2021 and I have been unable to pay via the app this entire time. I always have to call in to pay because this app AND the website have always redirected me to a captcha to verify that I’m not a robot but the only that shows up is the captcha logo and a reload button. It’s impossible and very inconvenient. The only thing it’s good for is checking your bill amount. I’m very disappointed.

App is extremely clunky; clicking payment buttons redirects you to a “provided by Captcha” or whatever screen and won’t let you proceed. Impossible to use, especially when attempting to set up auto-pay. I set up my payment info, it goes to the Captcha redirect, I click done to leave the white screen with tiny captcha logo, and it takes me back to my payment info screen. I click save and it repeats the process. I was never able to set up auto pay because of this. It’s not a captcha “bot test” because there is nothing to do to prove you’re human, it’s just an error.

As bad of a website as I have encountered. Very deceptive…… Unless you agree to “all electronic” billing, you cannot pay online. Horrible website.

This app has Continues to have one issue after another. I login from my iPad and it automatically opens up the billing statement and after clicking done, it returns to the home screen then goes back into the billing statement again, very annoying. This app seriously needs to get fixed!

It would be great to include information about outages or problems in areas if you are a Texas Gas Customer. Currently you have to go to the website.

There are some dense people leaving reviews. Everything works just fine. Nothing complicated. Logged in, paid my bill, and even had my password saved via iOS. Problem isn't the app, it's the people using it.

Is this just me? I can’t figure out where the login button is... even a monkey with one arm would do a better job at building this app.