The Alley Canada

Glad they finally able to have Hamilton location for online order.

So much time wasted trying to get back functionality that worked just fine in the previous app. Can’t add money in store on the app except but putting in credit card info. Can’t add a physical gift card on the app. Every store has trouble figuring out how to use a physical gift card. Told I couldn’t use a physical gift card and collect points at the same visit.

You can only order regular size on the app And limited edition drinks can’t be ordered though the app

Stuck at “be a VIP, everywhere” welcome page. The old app was bad but at least it worked

Waste of time

Fake app, there is another legitimate app on the App store

Downloaded the app, only shows 1 store even if I’ve already made sure location is permitted, won’t show any other location. Can’t even search or what. Waste of phone space! And time.

App didn’t work at Christie and north york branch

Functions in this app do not work. For example, you will keep trying to find a location but nothing will be searched/found. Only one default location is set that is not even in a close proximity to me. Birthday reward message was not received. Feels like this app was created and then left incomplete. Scared to load money to pay. Poor service. Not worth it. Can give 0 stars.

APPARENTLY even though this app says “Canada” it’s not recognized in Canada at all!!! The people who made this app should severely regret their decision. They ruined my birthday. I hope they see this review and reflect on their disgusting actions.