Can’t Log In
Keeps saying “user session expired” or suggesting I’m logged in elsewhere. Deleted the app and re-downloaded it but made no difference.
1.18 out of 5
17 ratings in United States
Keeps saying “user session expired” or suggesting I’m logged in elsewhere. Deleted the app and re-downloaded it but made no difference.
Every now and again would have to reinstall and now even after doing that cannot login or reset the pin.
I can’t sign in anymore. I can’t reset my pin ? It gives an error on OTP registration and never sends it. I can’t make a new account cause it says I have one already.
App is unreliable. Constantly fails to load. Problem exists for several months. Hotel should be more efficient
Very frustrating to wait for the app to load and nothing happens only a message that says “Our chefs are busy preparing for service” I have tried everything without any good results. Very Disappointing!!!
This App is so bad, u can’t even “sign up”. Matches the poor service at the Palm. Fitting.
Really frustrating app. Most of the time it’s just hanging especially while I’m in Atlantis and want to use it…
The loyalty program is good, but the app service it will work once then it will tell you the chef is cooking the app and it won’t work.
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