It seems I need to log in every time I open the app, but it doesn’t actually tell me that. I get error after error until I finally remember I need to log in again. Then load times between pages are SLOW.

I can log in online but never through the app. Such a waste

Why have the app at all if the subscription portion doesn’t work? I can edit easily in MOW but get the ‘uh oh- something went wrong!’ message every time I attempt to edit my bundle (date or components) in the app.

I downloaded this app because I subscribe to some of their products and thought using the app would be helpful for ordering and updating. However, it never works. If I want to skip a subscription, I get an error saying something went wrong. If I want to change the date of my next order, I get an error saying something went wrong. If I want to add to my order, I get an error saying something went wrong. If I go into my account through a web browser, I can update anything with no issues. This app, in my opinion, is completely useless.

I have tried to order through the app several times and it never lets me. It’ll say there’s an error and I try to do it again and make sure everything’s right and no matter what I do it’s always the same. I even waited days later to try again and still the same thing happens.

I have two subscriptions with Honest for both of my kids, but when I try to manage my subscriptions it often tells me I don’t have any. Ugh.

I have been trying to build a bundle unsuccessfully for the past 30 mins. I keep adding items and the app keeps refreshing causing me to have to start over every 5 mins. App deleted and back to the mobile site I go annoyed.

I LOVE Honest products, but this app is completely unreliable! It rarely allows me to login, when I try to open the app it typically times out or never opens. The idea of this app is great and when it opens, I love its convenience, but I definitely have issues with it more often than success.

The app takes forever to load! I usually run out of patience and end up logging in from my computer.

Btw I love the diapers they are great ! I’m having trouble with the app . Ever time I go to open it to make a change on my order it takes a long while before I can see the actual home page . As soon as I open the app it loads for the longest time . Can someone please fix this issue . Thank you