The Other House

Use the App to check-in, get your Club Flat key, or even call the lift. Find out how busy the bars, restaurants, and gym are. Book a table and order your food and drink. Get your dry cleaning sorted, arrange housekeeping, or request late checkout. You can even measure the energy consumption at The Other House so you can do your bit for the planet. And when you leave us, just check out with a tap.
Whether it’s a one-pot dish from The Other Kitchen or a light bite from The Owl & Monkey, you can click and collect using the App. Or if you’re expecting a parcel delivery, you’ll receive a notification as soon as it arrives in one of our smart lockers.
If you are looking for assistance, you can ‘Chat to Jack’ – our House Jacks are connected directly to you via the App. Whether it’s a housekeeping request, a coffee order or dinner advice, use the App to chat.
There are lots of fascinating things happening around the House, be it a pop-up restaurant, a drop-by performance or local shows and activities. As soon as you download our App, you’ll be the first to know.
Not only does the App save you time and help you get the most out of your stay – we have exclusive savings for our App users, from our promotional cocktails and supper clubs to friends and family rates exclusive to you.