Awful Customer Service
Awful attitude toward customers
Yes, TheCircle is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The TheCircle app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
TheCircle is free.
To get estimated revenue of TheCircle app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Awful attitude toward customers
So I asked to get my account closed. Cause didn’t want it anymore. And they are still sending me text messages 😡 PLEASE SORT THIS OUT. Even after blocking them they are still able to send messages through which is annoying
I had a chat reading recently which was very good however the chat disappeared from my account after reading . I was very disappointed as the reading was so fast and I wanted to go thru again . I also have chosen the chat option to be able to come back and read it again . I have contacted the customer service and not luck . They asked me to do many things on the settings but it’s something you probably do only from the website not options to set it from the app . I was trying to do it from computer but forgetting my password , sending a reminder to be able to go thru and set up a new password unfortunately I have never received any automatically emails from them . They have amazing people there doing your reading but the app and the website also a customer service are useless.
I was offered a 10 minute reading at 29p per minute, but, after a rubbish clairvoyant reading, I was charged at £1.09 per minute for 10 minutes! If this isn’t a scam, what is it?!!
She is such a lovely welcoming person was so content to chat to her she was very reassuring a positive about my outcome we’ll definitely chat to her again
The app is user friendly and allows you to find and call readers easily. However, there are some major glitches in the chat service that make it impossible to have a conversation that can flow. Must be fixed!
I would like an updated reading but as much as I’m strong at the moment my anxiety and depression are once again fighting me and so I’m too frightened to have a new reading currently but then usually when I do I’m told what I already know or get myself as I’m a physic myself but don’t read for others as such...... but every reading I’ve had here has always made sense to me.... and one particular medium does stick out and I’m very close to booking them again !
Hi, I tried using the app yesterday, but it keeps saying connection error and the timer kept running. Not sure if I got charged for the 45secs, but if I did, I'd like a refund, please. Thanks, Alya
I’ve used the site a number of times and everyone has been friendly and lovely. Just waiting to see what comes true in the next month!
I love having this service in an app. So quick and easy to use. Love it!
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