TIDY for Pros

I signed up thinking that the extreme measures to get access to the app was proving it was a superior company, but the app is so hokey like a template and can not be adjusted to your specific needs, where they assign you clients that you don’t know what they need done where they live exactly, any information and the app expects you to wait until whenever it becomes available the day of to prepare, then you still have to wait until you can touch a button to say you’re on the way to figure out what it’s going to be. How do you expect me to take your clients if I don’t know what I’m doing? I racked up fees by just BEING on the app and getting assigned with no information and out of my driving range. Greedy and UnAmerican company policies.

I worked with TIDY for over a Year untill they supposedly fired me for being unreliable, but says I can reapply after 15 days but it keeps saying the same thing over a month .They ignore all my messages. So now I’m spilling the Tea 1 .Overprice for costumers and less pay for cleaner 2. Customer pays 200$ for a 4 hour cleaning and you get payed 90$ . 3 . 1 hour cleaning you’ll pay you 30$ for you to drive far and clean a house 4 . They threaten you 500$- just because if you try steal there clients like go off there app lol but you don’t gotta tell them. 5 . You loose 150$ if you get unreliable and mostly likely fired but they won’t tell you that they’ll say something else but at the end they won’t reply 6 . With TIDY Customers have the right to complain if you don’t stay the whole 4 hours if they want to and you’ll get half of that 90$ pay if you left 10 minutes early or 5 don’t matter you’ll get Half of that 90$ for the time you where there . 7 . If Costomer complain in any way you’ll mostly likely loose the fight unless you where there for the whole 4 hours then your fine , but other cases you’ll loose and they’ll charge you and addition 40$ for dealing with you , 8 . Better off working somewhere else unless you want to work extra, but stealing there clients and working with out the app and don’t tell him and keep the 200$ for your self for the 4 hour jobs just don’t mention it in the messages in there app

Awesome job

I was vetted to the gods and back when creating my account—equipment verification, background check, SSN, driver’s license, and more—but clients without even a photo of their face or a last name can book me and expect me to drive out to their house? NO!!! Maybe if Tidy made it clear that customers were also vetted, but I have no idea if that’s the case. They really expect you to drive halfway across the state and clean for 2.5hr in a stranger’s house for less than $60???? At least I’d have a better chance of not being serial killed working for minimum wage at a company. Christ. To Tidy: if customers *are* vetted in any similar capacity to cleaners, please make that clear. Show photos of the house—if I have to upload equipment photos, they should have to upload house photos. Show a picture of the customer so I can make sure it’s actually them when I show up. Giving me basically zero info is a recipe for disaster. Back to Facebook groups and word-of-mouth for me, I guess.

Please do no use this app . I worked so hard with 5 starts review and never got money back from unfair fees . The team concierge is just an automatic or computerized response . this app is a shame for humanity. As a Latino I don’t recommend this app under any circumstances

This company is honestly trying to make money off anyone!! They don’t care about people!! They will give the customer credit and not pay you. No gas, nothing! So don’t waste your time, money, effort, supplies ! I am literally trying to cancel more then 24 hours they want to charge me $10!!

Just six months ago this application was much better and more convenient. Now it forces prices to be reduced, otherwise they simply won’t give you a job, and at the last moment you may get a job that you didn’t expect. The application charges you 20-30 dollars for refusing work for any reason.

This is the worst app and business I’ve signed up honestly - it seems like they set you up for definite failure - they don’t explain clearly since the beginning on all the fees they charge the pros or how the app works .. as a first time cleaner I put my availability but didn’t expect to be charged a ridiculous fee for not being able to take the job that your automatically booked for (I only cancelled because I got sick those days ) you can’t view the size home or tasks you’re expected to do until about an hour before the booking starts and on top of that the app starts glitching when you’re suppose to clock in or out and you have to go thru the hassle of deleting and re- downloading … when you submit a message they’re responses are very generic and you can’t get ahold of a real person it seems because they only reply thru email and then the emails are a no-reply email so you can’t go further into detail and never find a solution - I never got paid for the cleaning that I did for 2.5 hrs - it’s a scam do not sign up you will regret it never using again hopefully everyone that reads this knows not to sign up with them you’re better off signing up with any other cleaning app

Working for this company is not good. They will send you jobs that you didn't accept. The app won't show you jobs in your area too aloud you too accept or not accept. They'll sends you several jobs without your knowledge so they can charge you for not going and when you do any jobs they'll take the payments from you leaving you with nothing. This is a scam of a company. You as a cleaner have no control over accepting or not accepting jobs This app is for people that's looking for something for nothing. The people that use this app are people that can't afford good cleaners that'll do a professional jobs. You go cheap, you will repeat.

They change schedule without notification, the have a horrible customer service and work service! I work for they some months but I choice stop because they provide a BAD service and charge when THEY change your schedule! For example, I had a scheduled 4hrs 11AM-3PM they just changed my schedule to another place that is like 1 hour from my home basically 2 hours driving to pay $40 a schedule to 1 hour, they don’t notify nothing and charge the cancellation! I didn’t grab this job, they do it frequently!!