Great app, amazing customer support
Alright, here’s the deal: I’m one of those who tend to only write reviews if something is REALLY bad or something is REALLY good. This one is the latter! The time tracking app is awesome. It does everything I need it to do and has more features than I expected. I was satisfied even before I reached out to the developer with a question. Turns out I use several different calendar apps on my Mac and I realized that Apple and Google’s calendar protocols didn’t align (Gregorian vs ISO-8601). I needed to switch my apple calendar to ISO-8601 (this is mostly for numbering weeks in the year, which I use for invoicing and project planning), and when I did so, Timelime automatically sent me a notification explaining that Timelime didn’t support the ISO-8601 calendar and not all features would be active until the Apple calendar settings returned to Gregorian. I brought this to the attention of the developer a month ago. They responded quickly explaining they weren’t aware of the differences and would look into it. I could tell there was genuine interest in my request already. A month later, the developer sends me a follow up message to tell me that they’ve implemented support for the ISO-8601 calendar!! I was already please with the app but I am very impressed with the genuinely good service! They listened, they researched, they implemented an update and they even followed up to let me know the news. I am impressed!! Thanks for taking the time to keep this app and system relevant, and for listening to your customers. You are an example for other platforms!