Train Hugger

I love the idea of this app. Planting trees and encouraging people to take the train. However, after using it for a few months, I am not completely satisfied. Yes the prices are the same as other apps but there is always an admin fee which is higher than admin fees on other apps. If you take the train a lot, you end up spending a lot of money on admin fees. I also have requested refunds on unused tickets but the admin fee of £10 prevented me from getting any refund. This is not something I have experienced with other apps. I will be going back to other apps for my regular travels and use TreeHugger for occasional travels.

I came across this company on Instagram, saw a raw footage clip of the founder(?) saying why he creates this company and I wholeheartedly agreed with everything he said and his vision stood for. I’ve bought several long train journeys through them now and it’s been like half the price of what I would usually expect to pay for that route and time of year - plus who doesn’t think we need more trees in the UK?

Brilliantly simple app and doing the right thing by the planet. Double win!!

Costs the same (on average - sometimes the booking fee is 50p more than trainline, sometimes less), and they plant a tree with the booking fee! Love the emails you get saying where the tree has been planted 🌳works just as well as other apps. I’d love it if you could share a ticket with a friend (ie when I buy 2 tickets, for my partner’s ticket to appear on his app too).

‘80% reduction in fares’. Absolutely not. Categorically, 100%, not factual.

a great app. Also when I had to claim a refund after a rail strike, there was very helpful and efficient personal service over the phone.

Really easy to use!

It’s a really nice way to contribute positively and save some money. I really like the ability to use Apple Pay

The booking process was very easy to navigate and complete. While I would normally hesitate to purchase tickets at this price, the fact that they are certifiably planting trees with the extra money makes it worth the cost from my P.O.V.

Easy to use like other services but then they plant a tree! Fantastic!