Transcendent Work Maintenance

We have a 147 Questionnaire that has to be answered. This App has been TRASHED for over a year all while continuously charging us $3,000 a year for this program. Nobody seems to know what’s going all, they blame our devices but they are BRAND NEW devices. The newest devices that you can even buy. It seriously takes 30 seconds to 45 seconds for the next question to load. So do the math… 35 seconds x 147 questions. That takes OVER AN HOUR to complete. Absolutely ridiculous. We just stopped using the App and we are working to cut off all ties with Marriott. We have to do 5 of those questionnaires a day. 5 x 147. Employees would spend nearly 8 hours a day just answering questions and not actually doing the work that the questionnaire requires done. I suggest ALL COMPANIES stop using this program & this company. Get refunds for a non working App. We have plenty of videos of this. Let this company fail because we’ve put in multiple requests to have this fixed and NOTHINGS BEEN DONE! I hate this company and I hate this app.

Really helps me stay on track and inspect each room to the best of my abilities.

Won’t stay connected to Wi-Fi Cannot edit the questions Most questions aren’t even related to the pm Run fast run far from this junk app

It would be nice if the app wouldn’t crash in the middle of my work order and every now and then it does not log in the time. Several times I hit START and after an hour of work when I try to close it there is no time logged in

Button too close its other making a lot of mistakes selecting answer on iOS device

New update made the app slower

It has too much syn time. Very unreliable. Sad to work with this apps. If I have a choice, will change to another software or not using at all.

When using the app it freezes and loses the data after completing a round. Would not recommend. Each update just seems to make it worse.

Cant change questions

Seriously. The most anger inducing part of my day. The app's purpose is supposed to be great and I'm sure it would be very helpful. If it just worked. In the event that the app DOES sync in good time, getting your work done is a different story. Every day I do the same slot of work- a checkout of equipment. Every day, I have to restart my app over, and over, and over. It will freeze. It will not scan. It will not respond. I have tried updating, yelling, praying. Nothing has worked. It is the only time I've ever been so aggravated at something on my phone I've wanted to actually throw it. Maybe one day it'll start working, but for now, I'll just hope to get locked out of it 6 times instead of 12 while I do my equipment checks.