TriNet Expense

Too many bugs to be useful.

This app is terrible compared to ones like Expensify. It is very glitchy when trying to take pictures of expenses and add details for them. It often confuses the new expense with an expense already entered so you have to redo it multiple times.

This app is used for every convention my company goes to. However - we find it more frustrating that useful at times. From all the bugs this app brings, we find ourselves having to constantly correct information when submitting single expenses, reports, mileage, and more. Bugs we have noticed: • The title of expense reports doesn’t save. So when we submit a report to accounting, we are recalling it nearly every single time because information just kind of reverts… • the mileage information seems to guess what’s going on based on some sort of traffic data - it often doesn’t provide the route I take to location and instead just provides the “shortest” but not most cost efficient route - so the employee often loses money on this. • using receipts to enter information works maybe 5% of the time - and that’s a generous estimate, especially with how many types of receipts we provide. • we have seen coworkers just simply being unable to use the app, from not being able to login - to it just stops responding. All in all - if this app worked 100% of the time, it would be amazing. But at this point when we use it, it’s the gamble of “what bug will we have to deal with today???” Just stick to the trinet website to enter expenses, even though that can be worse…smh.

The app is clunky and just does not work. Frequently stalls and crashes. I would never use it if I did not have to. Bad.

why oh why can we not upload pdfs as receipts?

Let’s face it - this app exists because it has to, not because we want it to - and the attention to detail and functionality (or lack of) shows.

The app doesn’t work at times and when I have expense reports do they disappear but my payroll department doesn’t have them either. They vanish into thin air.

The workflow for creating reports is unintuitive and cumbersome.

Had various problems such as a messing up two different expenses

This app is so clunky and it’s amazing that it barely picks up any information from receipts nor does it help with any auto populating. It’s an absolute waste of time considering Expensify and other expense apps were doing full auto populating 5+ years ago. A joke of an app.