The App has one job, which it can’t do.
A business I shop with recently partnered with the TRSTD App to stop bots and get products to humans (great idea). The first two times the app was used for a product launch the app failed. The first time it wouldn’t load the product page and kept me in Que for hours. The second time the App.trstd.ca gave host errors for 10/15 minutes and crashed constantly. The shop even had to post on their social media “We know there is issues with the TRSTD event, some people are getting through and some aren’t, TRSTD are trying to fix this as we speak”. After 15 minutes I managed to get in where I was behind a lot of people, the Que got down to 20 people ahead of me then went back upto 100 people ahead of me. Apparently even when the app is functioning it allows people to get ahead of you in the Que when you are queuing. The event ended after 1 hour and missed out on the product. If you’re reading this I’d highly recommend not working with TRSTD, a broken App should not be released to the public and clearly wasn’t tested in any way.