TSIC

This is a great way to keep up with my mentee

Terrible with awful support. The faq’s dont even describe how to make a call. Their continued reaponse- download the app again. Dreadful.

Yes, this app was a nice addition, due to quarantine that made everything a world of chaos with infections and spread. The app needs some more improvements with fixing the total overlay and trying to further improve the basic functions, such as the video great item to use since the zooms are timed and some can’t attend due to a variety of reasons, but it’s better to learn how to walk then to run.

My students and I waste so much time trying to use this app.

The tool gives access to the Mentor Toolkit which is actually a PDF on a Google drive. The issue is you cannot download or print sections of the document as needed which makes it useless. Furthermore the app does not allow sending a support request or feature enhancement request.

I have tried all the troubleshooting options and still, no notifications that I have a message. Very frustrating!

The video function on this app is dropping the call every 10 seconds. I’m told it’s because too many are using it at once but since this is the only way ( except text/chat) to meet, capacity needs to be increased. I just met my Mentee this month and it’s difficult to establish any kind of relationship when I can’t even finish a sentence. The chat function is ok but doesn’t really allow for familiarity. If this is the only way for me to talk face to face during the pandemic, developers need to fix this problem or go back to allowing Zoom

The interface of the app could cut out the side bar menu. It’s not necessary to have it if the home page already has most of those buttons. I also don’t really understand the purpose of the upload listing as its own button on the bottom panel. It would function better as chat feature.

This app has come a long way since we went virtual back in March. While there are still a few things lacking, it’s a huge improvement since the video feature became available.

When I purchased a new phone, I downloaded this app, but it does not work. The app downloads, but the main screen lacks the links to click anything. I am not able to go past the main screen, as there is nothing to tap. Help!