I sent an email to the developer with no response. Now I am agitated. Please refund my money because this app has serious issues and apparently no customer service. This is the email I left. If I had a response my stars would have been rated higher. I don’t want apologies or someone to tell me to go to their email …. I did that. Hello, I am trying see if you can give me pointers. I paid for the app a couple of days ago. I was able to open it yesterday to review the workouts. I went to open this morning and the app will not open it blinks out. I have rebooted phone and nothing changed. I deleted the app and redownloaded and it does the same thing. Any suggestions before I ask for a refund. I really would like to get this resolved and keep the app indefinitely. Christina Garris

What a waste of money. I’m annoyed at myself for not checking reviews first seems like I’m not the only one.

The App stopped working. I deleted it and re-installed but same thing, will not even open. I paid $72 in April 2024. I sent an email and awaiting response. Will update review once i hear from them.

After recent update (6/17) app no longer opens. Can’t find a way to report a problem or get in touch with developer other than leaving this review. please, please fix this bug, my 10 year old is distraught over losing his favorite movement/exercise game

Please please please listen to the other reviews. I bought 30 days because it was on sale and got trapped into a subscription they won’t issue a refund for. There’s no background music for you to “dance” to. The “workouts” are as short as 40 seconds! Who’s really getting their heart rate up in 40 seconds of moving your arms !? Most importantly, you need a HUGE space with no furniture around for the app to even register your body. If you want to try this in sale, make sure you cancel immediately so you’re not charge $40 for a SMALL selection of 40 second “workouts”.

This app is no good. I was not able to do any exercises, even though the camera could see my entire body! I would like my money back for this please!

I don’t understand why I need to be record in order to exercise?? I was super excited to have an exercise app that would get me moving with games. Nowhere in the ads does it say that you’re being recorded in order to even use the freaking ap. Horrible! I feel completely ripped off and angry. Why does every single movement that we do in this day and age have to be recorded. Bring back privacy.

Since you have to use the camera and fit into their outline, sometimes it means that you need a lot of space to work out in. Some games require your feet to be in the frame. Others require you to be on the ground with your side to the screen, so you can't see at all what you're supposed to do. I thought this would e a fun way to get more movement in, but it just isn't very feasible.

As soon as I gave out my email to these people through the website, I immediately began receiving scam emails. I do not give out my email frequently, so I am reasonably confident this developer sold my info to the internet. For this reason I will not continue to use this service and I would recommend not sharing your email if you decide to try it.

I wish I hadn’t come across their advertisement. The app needs to see your ENTIRE body to function, and by the time you can get that to work, it is WAY to far to see anything on the screen. It’s a great concept, but very poor execution. With tweaks there is a lot of potential. Now, my 1 star review isn’t fully for the app itself. Apps have updates, companies make changes and eventually it can work. The customer service of this company is TERRIBLE. I was able to contact someone in regards to this issue and telling me to “try putting the phone on the floor” (how the heck that would work?…go figure) I told them that the app at this time won’t work for me and I would like a refund. The first person stated they forwarded my issue to a “specialist”. I never was contacted back. In fact, I emailed 5 more times afters in a span of 2 weeks, and NO ONE answered. I’ve received 0 contact since the first email. This speaks mounds as to how they care for their clientele. Still have not received a refund or contact. Do better, team at Tuby.