App broken for 3 years. Company doesn’t care
App doesn’t work. Policy doesn’t match. Don’t waste your time
Description
TuGo, one of Canada’s leading travel insurance providers, brings you TuGo Wallet—access your policy information by storing your wallet cards all in one place!
Key features include:
TuGo wallet card(s) – Leave your printed policy information at home, and easily access your electronic wallet card(s) while travelling.
Contact numbers to call TuGo anytime, anywhere – TuGo Wallet automatically detects your location to connect you with TuGo’s 24/7 Customer Service team, from anywhere in the world.
Bilingual support – TuGo Wallet automatically opens in English or French, based on your language preference.
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Key features include:
TuGo wallet card(s) – Leave your printed policy information at home, and easily access your electronic wallet card(s) while travelling.
Contact numbers to call TuGo anytime, anywhere – TuGo Wallet automatically detects your location to connect you with TuGo’s 24/7 Customer Service team, from anywhere in the world.
Bilingual support – TuGo Wallet automatically opens in English or French, based on your language preference.
Screenshots
TuGo® Wallet FAQ
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Is TuGo® Wallet free?
Yes, TuGo® Wallet is completely free and it doesn't have any in-app purchases or subscriptions.
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Is TuGo® Wallet legit?
⚠️ The TuGo® Wallet app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does TuGo® Wallet cost?
TuGo® Wallet is free.
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What is TuGo® Wallet revenue?
To get estimated revenue of TuGo® Wallet app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Israel yet.
Ratings History
TuGo® Wallet Reviews
No Match on Policies
I have two policies with the company but couldn’t get them into the app. The app hasn’t been updated for 3 years. It is still promoted in their policy emails. It would have been nice to have this feature.
Ask for Internet Connection
Asks for internet connection even though it has one. App does not work.
Non Functional
This app keeps asking for an internet connection even though one is present. The app is also most frozen and unresponsive. Absolutely useless!
Doesn’t load to wallet
Frustrating as even password reset doesn’t work
Doesn’t work
I was hoping that the developers of this app would have noticed the previous bad reviews and fixed the issues. Too much to ask for, I guess.
Wallet Cards
This app is exactly what it was intended for; your digital wallet cards. This way you can carry your cards digitally instead of having to print them off for your trip. It is clear this app was never intended for accessing your policy. You need to go to the MyTugo website and register an account to view your policy. Very standard process and easy to follow. Tugo insurance has been great for me thus far and I am confident that if I need to submit a claim, they will take care of me and satisfy my needs.
What a Useless App
This app is a piece of crap, I can’t even add my policy that I purchased as advised by the selling agent. I hope I am not regretting buying a policy from these guys, otherwise if I have any difficulty should a claim need to be made, I will be filing legal action and thanks to technology I have a digital footprint with TU which supports my transaction.
Need help
I can’t add my policy. It doesn’t recognize info. Please fix, I will update my review when resolved. Thanks Jason
Says info is incorrect
I entered the info as on my policy, and it says it is incorrect. No contact information or help button.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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208
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TuGo® Wallet Installs
Last 30 days
TuGo® Wallet Revenue
Last 30 daysTuGo® Wallet Revenue and Downloads
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App Info
- Category
- Travel
- Languages
- English, French
- Recent release
- 1.5.0 (4 years ago )
- Released on
- Sep 14, 2017 (7 years ago )
- Also available in
- Canada, United States, Brazil, Saudi Arabia, Mexico, Philippines, Peru, New Zealand, Norway, Netherlands, Nigeria, Malaysia, Portugal, Lebanon, Kazakhstan, Kuwait, South Korea, Japan, Pakistan, Poland, India, Romania, Russia, Sweden, Singapore, Thailand, Türkiye, Taiwan, Ukraine, Vietnam, South Africa, Algeria, Argentina, Austria, Australia, Azerbaijan, Belgium, Belarus, Switzerland, Chile, China, Colombia, Czechia, Germany, Denmark, Dominican Republic, Italy, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel, United Arab Emirates
- Last Updated
- 2 weeks ago
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