TUI MAGIC LIFE App - Reviews, Revenue and Downloads - Apple App Store

Description

The free TUI MAGIC LIFE app is your perfect companion for the best time of the year.
Discover the diversity of TUI MAGIC LIFE Resorts, book your next holiday and plan your stay at TUI MAGIC LIFE - all at a glance.

How does the app help me plan my day at the TUI MAGIC LIFE Club?

- The comprehensive sports and entertainment programme is very easy to find with this app.
- Find all the facilities in the resort: restaurants, bars, relaxation zones, family areas and sports areas.
- Network: Share your experiences with other guests on our digital pinboard.
- Use the booking functions for services in the resort, whether it's your table in the speciality restaurant, your favourite daybed, the winning tennis court or make a service request directly via the app.

WHERE MAGIC HAPPENS. Holidays full of magical moments - that's TUI MAGIC LIFE. The relaxed resort atmosphere, the best all-inclusive offer and the comprehensive sports and entertainment programme promise unforgettable holiday moments. Everything is there. Except boredom. For unforgettable all-inclusive experiences.

Alternative dispute resolution / OS-platform
TUI Deutschland GmbH does not participate in a - for the company voluntary - procedure of alternative dispute resolution in line with the German Act on Alternative Dispute Resolution in Consumer Matters. Therefore such an alternative dispute resolution procedure as well as the platform provided by the EU Commission under http://ec.europa.eu/consumers/odr/ for online dispute resolution (OS-platform) may not be used by our customers.

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User Rating

2.5 out of 5

52 ratings in United Kingdom

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Ratings History

Reviews

App!!

The app works but none of the staff use it. try booking tables cakes for a 3 year old. book on the app but when you go to the restaurant there’s no table there’s no cake nothing. absolute joke.

Add booking

When I try and add my latest booking to my account through the app it appears in the cancelled bookings. The holiday is definitely not cancelled and shows up in my Tui app. I don’t know how I am going to be able to book activities.

Terrible

Doesn’t turn the screen for iPad users. Won’t even allow to log in. Most of activities in the resort need to be booked with the App, this has the potential to ruin a holiday. Don’t bother.

App crashing today

The app seems to have been updated and today it keeps crashing and I can’t get into it now. Previously I found it useful and it was working well. The upgraded version looks nicer but obviously has some bugs causing it to crash for me.

Good app but needs improvement

Use it all the time, but the biggest problem is it only shows your bookings. It should sync across room numbers. If my wife books a restaurant then I should also see that booking appear. So I have to keep asking what time are we going!

Need help accessing the app!

I downloaded the app ready for our holiday to one of the resorts. It worked fine for a week but then kicked me out / logged me out of my account. Ever since then I have tried logging in every day and receive an error message saying that the application owner needs to check the logs for more details of this error. We leave for our holiday shortly and without access I am unable to book activities and the a la carte restaurants at the resort. This error has been happening for 3 days. Please help!

Only in German

Despite choosing the English language, the map of the resort of Kalawy still appears only in German so it’s impossible to choose your room prior to arrival

App useful

The app is useful and helps with the day to day events , but there is no translation so do not understand the comments on pinboard as they seem to be in German or other languages so not helpful

Poor

Book a room details all in German - pointless for everyone else. Couldn’t book a restaurant at Cala Pada despite spending a considerable time on the app. App is a great idea with some good features - why does TUI not invest time, people and money in making the thing easy to use and provide some actual benefits?

Watts

App would accepted booking and I checked in online, all was ok. Then when arrived app kicked me out, so logged back in then it would not accept booking. So the app was no use.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Austria Travel	114
Top Free	Azerbaijan Travel	158
Top Free	Poland Travel	210
Top Free	Hungary Travel	233
Top Free	Germany Travel	259

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