Twiceme

Please fix the app. Not possible to write chipe on poc Kortal Helmet

App is made very poorly. Many translations are incorrect, when you edit your emergency infos the form is bugged as it does not load your existing infos properly, the scanning function works half of the time as often the iOS prompt says "scanning complete" but the app does not show the emergency infos, quite scary when you know this is the stuff that is supposed to save your life in case of an accident… There’s also no way to transfer your emergency infos to a new phone, so it really sucks having to refill the glitchy form when your emergency details are still available on your safety gear. Very disappointing overall.

Transfer to POC new helmet not possible!

I agree with Tyler as this is incredibly difficult and awful way to upload the medical ID.

I just download the App. I am a manager, over seeing field operations on projects in commercial construction so I was looking for a simple way to help myself and those whom I work with in the event of an emergency. Being able to have a safe, accessible place for a first responder to get your media history, insurance, and loved ones contact information is priceless! I always use PPE when I am on the job or on my mountain bike, so having this as part of my equipment kit is a no brainer! -J

I just signed up and it was a breeze. I don’t know anyone yet who has the app, but during my next mountain biking trip I’m going to get my buddies to sign up so we can have peace of mind knowing we can notify others in the event of an accident or if someone gets lost. Even if you don’t have this in your helmet it’s still useful.

The programming of the NFC tag with an iPhone is trivial - once you ignore the app and follow Apple’s instructions: take any phone cover off and place the phone with its top part over the NFC tag to begin the upload (the NFC antenna is next to the cameras, but you almost have to make surface-to-surface contact for the transfer to work). That’s it, you can now uninstall the app! Anything else the app offers is the option to share your and your family’s/friends’ data with the vendor. You also get notified about how many fun things you can do with the app (not your NFC-tagged equipment). It looks like someone figured it might be a shame to let all the juicy user data go to waste for monetization purposes. Absolutely over-engineered.

What else to say? I used the app to upload a profile to a bike helmet. Then I got another helmet a few weeks later and when I tried to open the app to upload my profile to the new helmet, it crashed. And again. And again. Deleted the app and reinstalled. Still crashing. Like others have complained, it was hard to get it to register with the helmet and now with the crashing, it is 100% useless. I regret ever uploading a profile to my helmet because now it can’t be removed or updated.

It simply doesn't connect...so there is no way to upload my medical information onto the helmet as advertised.

Way too difficult just to set up. How is someone who finds you supposed to know what app to download or what to do if they have never heard of this. Even if they do, they will likely give up when this thing fails to scan for minutes. Going to stick with the ol' tape the info to the inside of my helmet and carry other important info on me method. This just seems like a data grab considering how poorly it works.