Twilio Flex
Published by:
Twilio
Description
Flex Mobile extends your Twilio Flex contact center to connect customers with your employees, wherever they are. Flex Mobile unlocks all Twilio Flex functionality to empower customer-facing teams with a shared view of customer data to reduce handle time, AI features to increase productivity, and compliant omnichannel communications on personal devices.
Contact center interactions can now be routed to the right employee, wherever they are, to connect employees in the field, in-store, or at local branches to reduce transfer rates and improve visibility by analyzing interactions over mobile devices. Supervisors can use this enhanced visibility to improve quality management on mobile communications and ensure every customer interaction is delivering value.
Flex Mobile requires an existing Twilio Flex account.
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Contact center interactions can now be routed to the right employee, wherever they are, to connect employees in the field, in-store, or at local branches to reduce transfer rates and improve visibility by analyzing interactions over mobile devices. Supervisors can use this enhanced visibility to improve quality management on mobile communications and ensure every customer interaction is delivering value.
Flex Mobile requires an existing Twilio Flex account.
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Twilio Flex FAQ
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Is Twilio Flex free?
Yes, Twilio Flex is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Twilio Flex legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
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How much does Twilio Flex cost?
Twilio Flex is free.
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What is Twilio Flex revenue?
To get estimated revenue of Twilio Flex app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
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App Info
- Category
- Business
- Publisher
- Twilio
- Languages
- English
- Recent release
- 0.12.0 (2 months ago )
- Released on
- Jun 3, 2024 (7 months ago )
- Also available in
- United States, Denmark, Kuwait, India, Kazakhstan, Mexico, Nigeria, Netherlands, Norway, New Zealand, Peru, Pakistan, Portugal, Romania, Saudi Arabia, Sweden, Thailand, Türkiye, Taiwan, Ukraine, Vietnam, South Africa, Czechia, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, Colombia, Argentina, Dominican Republic, Algeria, Ecuador, Egypt, Spain, United Kingdom, Hong Kong SAR China, Ireland, Israel
- Last Updated
- 1 week ago
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