Horrible Application, Worst Customer Service Ever
Update to the review: the horrible attitude I spoke of can be seen in the response from the developer. To clarify, I never registered multiple accounts, I just asked how to delete the one account I registered as the tool they had provided didn’t work, and I was given a response in exactly this fashion - patronising, insulting, and void of any customer ‘care’. I registered an account to check out the application. Seeing as the only users within 1000 km of me are bots and fake accounts, I decided to delete my account. In the EU services like that are legally required to provide a way for their users to delete accounts easily and without complications. Well, little did I know - the delete account option is there, but it redirects you to a website, where you have to log in to request the account deletion. Only, when you do that you’re told the account is deleted, only to find out it isn’t. I tried multiple times, different browsers and devices, but it wouldn’t work. I tried to get some help from the in-app support. Well, this has easily been the worst customer service I’ve received ever. The person I spoke to was rude, asked me to send sensitive personal information (the one I was trying to get deleted!) and when I said I wouldn’t, I was told ‘it’s not a discussion’, after which he proceeded insulting me. The app otherwise not only doesn’t comply with EU rules and regulations, it also doesn’t comply with the terms of the App Store, so I think it should be removed from here. Otherwise, as a user you’ll gain nothing from downloading it, unless you’re into swiping on fake accounts, or watching frankly disgusting low quality homemade porn.
