Ukrainian TV by Mediacast

I used the service for 2.5 years to support Ukrainian based business. When I cancelled the subscription, the service kept charging me. I have a screenshot of the cancellation but when I chatted with support, I was told that they don’t know which account I took a screenshot of because it did not show my account ID on the screenshot. The problem is that when you go to your cabinet/subscriptions and payments, it does not show which account it is. Customer service rep Ivan V told me in the chat that maybe I thought I cancelled the subscription but I did not which is a lie and I have screenshots to prove it. I will have to report unauthorised transaction with my bank. Very disappointed with the cancellation process.

Nobody help with the situation

We had a annual subscription that was terminated early without explanation. No response to calls or messages. Terrible service.

Дуже подобається ця програма, особливо коли далеко від дому, дуже сумуєш за фільмами з нашим дубляжем. Тільки після оновлення, чомусь зникла бігова доріжка знизу екрану, тепер погано перемотувати фільми бо не бачиш по часу куди мотати, постійно домотую коли вже кінець фільму.

Nice amount of channels but when you watch a show it freezes for a few min and then skips the few minutes. If the connection is better I would keep the app, but to pay for app that always freeze makes no sense.

I am using MEDIACAST for long time. Now it is even better than before. They got new cool channels. My kids love it sooo much! Finally my childen don't have to watch russian cartoons. Also radio make me a good home friendly background

Зробіть нормальний застосунок, на року тв не мож зареєструватись лише по емайл і зайти теж, коли реєструєшся вилітає,на телефоні то саме самі глюки, лише уже реєструєшся по номеру телефону,

I’m trying to cancel the subscription but it isn’t letting me, it’s saying to go into iTunes to cancel it but there’s no option on there- when I signed up it said nothing about having to pay

We have a friend from Ukraine staying with us and I would love to have Ukrainian programming available for her on our AppleTV. Unfortunately every time I try to sign up I get “register error”. I opened a ticket with their support weeks ago and never got a response.

I got the app about 6 month ago and have been using it since. The only times I have issues with it is during high streaming events like Eurovision (I guess too many people are using the service), but rather than that it works well