Welcome to the digital home for your UNIT 1 devices. Supercharge your U1 gear with digital power-ups: customize lighting, monitor battery levels, control sensor sensitivity, manage power, and activate Crash Alerts. Choose from pre-loaded presets or personalized settings for your riding style. Enjoy digital avatars of your gear, mirroring color and actions in real-time.
Overview:
Lighting Customization: Set light color, intensity, behavior, and animation. Use pre-loaded presets or create your own.
Firmware Updates: Regular updates for your U1 devices, including 'Remote Power' to control devices via Nav Remote.
Digital Avatars: Watch your customized gear in real-time through digital avatars on the home screen.
Crash Alert: Set an emergency contact. Enhanced stability and lower energy consumption.
Energy Management: Monitor and control battery levels and power consumption.
Interactive Home: Access gear, lighting effects, battery levels, presets, and Crash Alerts from the Home Screen.
Shop: Find the latest accessories and exclusive deals.
Privacy and Safety:
At UNIT 1, we prioritize your data's privacy and safety. We only use essential data for an optimal user experience and comply with legal requirements. See our Privacy Policy at: [Link].
Message from Our Founders:
We're thrilled to introduce a digital product that complements our U1 devices. This app results from our dedicated team's hard work, reflecting our commitment to quality and user experience. We hope this digital extension enhances your UNIT 1 experience and ensures safety on every ride.
Happy trails,
Juan & Fran
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Screenshots
UNIT 1 FAQ
Is UNIT 1 free?
Yes, UNIT 1 is completely free and it doesn't have any in-app purchases or subscriptions.
Is UNIT 1 legit?
⚠️ The UNIT 1 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
This app continues to be updated and is now on par with the old, deprecated Unit 1 Faro app that was developed for the original Faro helmet. The dev team and support are really responsive, so if you have an issue, be sure to contact them. It took me a while to figure out the the turn signal settings on the new app are with the remote's settings, not the helmet's [as with the old app]. There are some new feature (all devices on/off using the remote) that are nice addtions.
Bad U/I
The user interface is confusing and not user-friendly.
The helmet is geared towards super tech savvy people only.
I don't recommend this device for most people.
App buggy and unreliable
This app is very buggy and will not reliably connect to my helmet and lights. It is very difficult to program the helmet and lights with the app. I have deleted and re-downloaded the app several times to try to resolve this, to no avail. Terrible app.
Won’t update firmware
I bought the FARO as a backup to my Lumos Matrix. I never did like the original app because I felt it was pretty clunky to use.
Now I receive a notification that the old app was discontinued and I have to use this new one.
Unfortunately, it doesn’t work. I tried updating the firmware for my FARO and it just freezes. Not only that, I can’t even change the settings on my FARO helmet anymore. The new app is worse than the old one.
Sorry, but if you need a smart helmet that has a working app, stick to Lumos. I wasted $180 on a bricked helmet.
Great App
I purchased 2 smart lights and a Unit 1 turn signal controller for my ebike. In the beginning I was hesitant about the app due to the reviews. But it appears a lot of the negative reviews may be lack of knowledge on the app. I talked to Manuel with the Unit 1 team and had him walk me through the customization of the app. How to customize each light and preset. Once you understand how to control the app you really do unlock the full potential of these awesome lights. My advice is to create your own preset for the headlight and taillight so that each time you turn them on, they’re already on your custom mode and ready to go. No complaints here. Shout out to Manuel from the Unit 1 team, it is clear they are passionate about the product and their customers.
Unit 1 customer service.
The customer support was fabulous and the helmet is fantastic!
Stephen.
Not impressed
Couldn’t connect new Nav Remote with Faro helmet.Tryed a bunch of times with no success.Then discovered the new app you have in the Apple App Store.Now I have them connected.
But unlike the old app where you could go through each option ( front light, hidden light, turn signals) .You have nothing!
Very confusing
App Bad Helmet Good
The app is terrible. Disconnect issues. The custom preset appear to save in the app but they don’t push to helmet. Tried a basic custom preset to have front light off, solid back on and/or front and back solid on .. but again it doesn’t push through to helmet and constantly strobes as if it’s stuck on the other presets.
Broken App
App does not connect my turn signal controller to my helmet or wireless lights. Useless products if the app doesn’t work.
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