United Teletech Financial

Never a complaint with the branches or the app! Fantastic. Thank you!

Great

Needs serious improvements Too many problems not being addressed

Check deposits don’t work. Confirmation emails for deposits don’t work.

Tatiana is the best and all the staff there go above and beyond to make u feel like family 💯💯

I have a business account and a scammer called the bank lying saying I was doing fraud. Now $25,000 has been frozen for weeks. Filed a complaint with mycreditunion.gov I would not recommend this credit union

Got app to do mobile deposit, but no matter how clear the pictures are, there are always problems.

I’d like to be able to make a principal only payment from the app. Not sure why I can’t like every other bank.

For past couple of months have been having mobile deposits get rejected... stating the reason is picture quality and to retake both pictures. I can see that the actual picture quality is excellent and very sharp as I always make sure lighting is good with no shadows and NO camera shake.... using an iPhone 10! Not sure what is going on here but the problem is definitely not on my end. I’ve completely many deposits up until recent couple of months.

Overall, the UTFFCU app is very good. I use it every day. One shortcoming is that one cannot edit a Bill Pay scheduled payment (as one can in desktop web page). Instead, app user must cancel current scheduled payment and then re-add it (with updated amount). Oh, and the app kept pestering me to rate the app snd write this review.