Utah Symphony | Utah Opera

There should be an option to just email me the tickets. That would be a much better experience than downloading an app and not having access to them until 72 hours before the show.

This is a uniquely poorly made app, but you need it to access any US/UO tickets. It's glitchy, confusing, and ugly. It offers literally zero benefit over just the browser experience (it is actually distinctly worse than the browser ux), but for the fact that they will only give you your tickets if you download this absolute joke of an app. I assume this was designed by some board member's child or something, because there is no way they are actually proud of this app. What a joke. JUST SEND US TICKETS AS PDFs OR PNGs LIKE NORMAL HUMAN BEINGS. This app is an embarrassment.

Completely unnecessary and complicated. The entire transaction is to force you to sign up for their fundraising platform.

No reason to require patrons to use an app to acquire tickets…the experience was far more difficult than simply emailing tickets would have been.

Completely agree with the Cumbersome post a year ago.

Just email the tickets and allow the ability to save the tickets to my Apple wallet (app works fine but seriously this is not the way this process should be handled)

There is no need for this app to exist. It’s 16 extra steps to access tickets that you’ve paid for. Imagine if every venue and artist in the world had their own app for tickets. And they don’t make it easy either. Makes me not want to support the Utah Symphony just to not support this very bad user experience decision.

This app doesn’t need to exist. While I get the impulse to jump on the “there’s an app for that” craze, we’re past that now. The fact that you can’t email tickets, print them out, or view them unless it’s within 72 hours before the performance, is ridiculous. Forced usage of an app is ridiculous.

I love having my tickets on my phone.

Had to download app to email myself tickets. What a joke. Also didn’t support auto fill. Also didn’t have tickets as main menu item. Just so poorly thought through. Deserves every 1 star review it gets.