ViaMobile

There shouldn’t be an error every time I try to get on that stops me from actually using the app.

The app is great but does not support facial recognition sign in. This was very disappointing when I updated to my new iPhone 12. Please add facial recognition for sign in.

Since the latest upgrade I have struggled to use the app. There are repeated messages ‘failure to load data’. Phone calls to the credit union have not solved the problem.

The new update is very confusing to use. It is unclear and the design is terrible. The app forced me to change my password and it will not allow me to use Face ID to log in. I am getting tired of having to enter my username and password and waiting for a text with a code in it before I can log. The old app was quick and convenient. I’m very disappointed!

I have had no issues and I’ve been using this app for years. Mobile deposits, changing from account to account, transferring funds; it’s all made easy with this simple app.

Since the update this morning it won’t let me into the app. It wouldnt let be in because i hadn’t updated and then it wouldn’t let me in because “error loading settings”

I had to remove it then reload it what a pain

This is the only app I can never use after many tries following their directions for a few years. I cannot imagine anyone can use it.

No point in the app, can’t log in

Love the new look!