Subscription didn’t work
The app is very easy to use. It’s helping my autistic son to understand routine and also how to communicate in English. His first language is Portuguese and we moved to Canada. I got the free trial to test and decide to go with the anual subscription as I noticed a huge progress with his English just in a few days. Unfortunately today he woke up to use the iPad and most of the cards are blocked and asking me to subscribe. I’ve tried many things to make work, but nothing helped. When I click “subscribe button” it confirms that my account has the one year package assigned to it. We are very upset with this bug, I sent an email to you guys but never got an answer. This is bringing lots of frustration to my son, because he goes there to make his sentences of the next step and is not available.