Vivoo: Your Wellness Platform

Having just downloaded the Vivoo app, I started TRYING TO READ the ‘about’ section! Have you no respect for your older customers who don’t want to reach for a magnifying glass or +3x…+4x readers (kept in the First Aid kit to remove an infrequent splinter) to resolve the thin grey font your 20-something app programmers think is trendy and stylish BUT is a hateful UI design choice for at least 50% of your target market?! Besides a promised upsell of supplements, etc., what other infuriating UX frustrations can I expect ahead?! Luckily, I didn’t open the pack of 5 tests yet. With the evident lack of concern you show for users, I’ll be deleting the Vivoo app, returning the tests, and getting my $20 USD back! My confidence in your integrity and dedication to your product is deflated. (Maybe if you post that you’ve replaced the pale type with legible, black type, I’ll have another look.)

Pro - easy and inexpensive way to monitor some of your body’s key factors. Pro - no subscription cost for the app. Cons - some results are “off” - calcium is 10 out of 10 - but the actual result shows a deficiency. Cons - doesn’t interface with apple health - so my app (ornament) that consolidates and tracks ALL of my other data points can’t see the data in this app. Cons - can’t use the camera’s flash as a light source when scanning the card. Which means I have to take the pee stick into the kitchen to get it read by the app.

A few of the tests come back unable to be read, thus they are junk. When they do work the science is pretty flawed. I took two tests 10 minutes apart and got fairly different results. The personalized supplaments aren’t personalized either. For example I usually get a 7 for vitamin c and it says I have Too Much Vitamin C to get a perfect 10. (Even tho it says too much vitamin c is harmless) then my personalized supplement comes with a dose of vitamin c Finally they just did a software update and sent an email saying I had to update my password. Fine, totally understandable and normal tech stuff. Since then I’ve updated the password 3 times with no luck. All tech support does is say to uninstall/reinstall. Not worth the hassle anymore. It’s a good idea but the tech, both the app and the tests, are just not up to par.

It’s very helpful.

It’s great to have this information so it’s easier to make adjustments!

Great testing tool and easy to do! Easy to read and understand. Advice given to have optimal levels is helpful too!

This is great! Easy, fast and accurate!! I love it. Thanks you!!!

Well, I suppose it works OK, though I use two different types of urine tests. The other one is like a traditional dip test you would find in a doctors office and says everything is fine except slight leukocytes found. This one shows me as being dehydrated, low mag/cal, high protein, ketones and acidic. Without a third party confirmation, it’s likely I’ll never know which is correct. The only real issue I have with this is that it absolutely will not allow me to compare past tests despite showing that I can. When I click on “compare” it just greys everything out and same thing with “show history” and I must say this is extraordinarily frustrating and really provides no real insights. I wanted to purchase the personalized vitamins but wanted to wait until I had a good idea of what my body was doing from week to week and apparently I can’t. So, it would be nice to have this issue fixed!

TL;DR) Don’t give your health data to people you don’t know. I was given a test kit a few days ago and thought “that’s not a bad idea”. Then I went to use it. You have to make an account just to use the app. If this company doesn’t steal your data, there would be no reason to for that. It may sound conspiratorial, but do you really want tech companies to know your health conditions on a weekly updated basis? And you know they will sell the information to someone.

I used this for about 2 months on my iPhone and it worked fine. It provided good info. But lately when I choose the test strip I have it just freezes up. I emailed tech support but they haven’t been able to fix the problem. So I have test strips that aren’t usable