Waymo One
Autonomous ride-hailing
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Description

Get there with the Waymo Driver — The World’s Most Experienced Driver™

The Waymo One app is making it safer, more accessible, and more sustainable to get around — without the need for anyone in the driver’s seat.

Today, anyone can take an autonomous ride with Waymo One in San Francisco or the Metro Phoenix area, including Downtown Phoenix, Tempe, Mesa, Chandler, and Scottsdale. In Los Angeles and Austin, download the app and we’ll let you know when it’s your time to ride.

Built with you in mind:
• Get around safely: The Waymo Driver has driven tens of millions of miles on the road and billions of miles in simulated scenarios. The data to date indicates the Waymo Driver is already reducing traffic injuries and fatalities in the places where we currently operate.
• Stay empowered with our interactive in-car screens: The Waymo Driver knows your local roads and shows you what it’s seeing along the way—every car, pedestrian, cyclist, and more. You’ll see its planned route and stay informed every step of the way. Call Rider Support at any time if you need to talk to a helpful human or pull over if you need to end your ride early.
• Enjoy your journey: A Waymo car has all the freedom of having your own vehicle without the stresses of driving or maintaining it. Pick the perfect temperature, play your favorite music, catch up with a friend, or simply take a nap. You’ll look forward to every ride.

How the Waymo Driver works:
• The World’s Most Experienced Driver™: Our vehicles are operated by the Waymo Driver, a technology that’s designed to prioritize safety and take the stress out of people’s everyday drives.
• Multilayered suite of sensors: Our cameras, lidar, and radar work together so the Waymo Driver can see up to three football fields away in all directions, day and night. Safety is our top priority, so the Waymo Driver is trained and tested to carefully navigate in all driving situations and get you to your destination, stress free.

How do I get a ride with Waymo One?
• If you’re in San Francisco or Metro Phoenix (Downtown Phoenix, Tempe, Mesa, Scottsdale, and Chandler), download the Waymo One app and enter your destination to request a ride.
• If you’re in Los Angeles or Austin, download the Waymo One app and we’ll reach out when it’s your time to ride.
• Just hop in the back seat, buckle up, and press the Start Ride button.
• Sit back and enjoy your trip! Watch the passenger screen to see what the Waymo Driver sees as it takes you to your destination. Our Rider Support team is always available to help when you need it.

From which countries can I download the Waymo One app?
Waymo One is available for download in:
• US
• Canada
• India
• Japan
• Singapore
• Mexico
• Great Britain (UK)
• Australia
• New Zealand
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Screenshots

User Rating

4.97 out of 5

30,409 ratings in United States

5 star
29,869
4 star
335
3 star
52
2 star
40
1 star
113

Ratings History

Reviews

Nasty

Jade623 on

Was a whole pizza thrown on floor. I left

My Waymo Ride

Marlieze Hannon on

It was an amazing experience… loved it the whole ride. Even had to wave at an elderly couple and they asked me if I was ok 😂

Uber still cheaper

Fred gauss on

I’ve tried 10 times and Uber is still cheaper. No reason to pay extra. Makes no sense considering there aren’t any drivers. What’s the point of using Waymo then?!

Terrible experience

Tlan888 on

This ride was one of the worst experiences I’ve ever had in a self driving vehicle. Cruise was much more accommodating RIP.. we were less than a block away from the first destination when we realize that we left some thing behind, so I added the destination as the first point and the Waymo abruptly stopped and said that we’ve arrived. We then called customer service and they advise us to drive a little further and then re-add the stop we ended up drifting further away, so we decided to head to the second destination. which was a block and a half from the correct point. In addition, the way almost stopped in the middle of the intersection with vehicles passing on our left side. This was not safe. It was very inconvenient to top it off. I was not given a credit for my time and was told that wayis grateful for our feedback as they are improving. We should not be charged for helping the technology improve. I would like my $23 back.

Attempt to drop in unsafe area!

Why Do I need a nickname?!?99 on

My friend and I called a Waymo, was attempting to drop us directly in front of the entrance but child not find a "valid stopping spot" to let us out so it circles the block to an entire different location surrounded by homeless and sketch characters (down town LA is not always safe in certain locations). Waymo in-car representative could NOT take control of the vehicle remotely to get us out of that situation. I find this to be crazy when there is no driver present!! Was only offered a $5 credit promo and advised to call another Wayno to take us around the block to out actual drop off location which would have take another 10 minutes. Mind you people are beginning to circle the vehicle with cameras on top, looking into the windows and curious of the situation or possibility looking for a victim to Rob, who knows!!! After 10 minutes of sitting there waiting for the reps to get an actual resolution, never getting us to a supervisor to help with the situation... we just gave up and took the risk to exit the vehicle (scared and angry) and walk around to our destination carrying our valuables and personal belongings we had with us in backpacks. (A target for a theaf if desperate enough) I will never use this platform unless real resolutions to time sensitive situations are taken because this was an very scary situation they placed us in and was avoidable!! Terrible UNSAFE service/platform!!

Safer than human driver

Myfilms79 on

I have to say that my first Waymo ride, I felt it was safer than a human driver and incredibly frictionless across all aspects. My new mode of transportation.

More fun with Waymo

Dbbybrry on

We enjoyed our trip, however the pickup was a very small distance from where we were waiting. We didn’t originally know to check the location. Else it was outstanding!

Fun fun fun !!!!

Luv jak on

What a fun experience…. Do it !!!!

Never taking an Uber again!!

chdhsbhwisu on

Super safe and definitely the greatest form of public transportation I’ve taken yet! On top of all it was still cheaper then Uber or Lyft!

Everything was seamless

JONLuke101 on

What a cool experience!

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
37
Top Free
53
Top Free
134
Top Free
167
Top Free
243

Keywords

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Revenue and Downloads

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App Info

Category
Travel
Publisher
Waymo LLC
Languages
English, Chinese, Spanish
Recent version
81 (2 weeks ago )
Released on
Dec 5, 2019 (4 years ago )
Last updated
5 days ago