Support Un-Existant
App has failed and a user cannot download chat logs needed for litigation. It has been weeks no resolution or response from support and no time t resolution.
Yes, WeParent - Co is free to download, however it contains in-app purchases or subscription offerings.
🤔 The WeParent - Co app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
WeParent - Co has several in-app purchases/subscriptions, the average in-app price is USD 92.99.
To get estimated revenue of WeParent - Co app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
App has failed and a user cannot download chat logs needed for litigation. It has been weeks no resolution or response from support and no time t resolution.
Customer service sucks and you can’t make changes
Within a day of using this app it stopped working. I uninstalled it and reinstalled it and it still didn’t work. When I opened the app it just sat on the calendar trying to load the rest of the app. When the app was “working,” I tried to add an event to the calendar and received a message to inform me that the server was not available. SO, I went to their website and it was ALSO down. This is an app for coparenting and coparenting is stressful enough. The last thing parents need, especially ones who are amidst a separation, is a communication tool that purports to ease stress and then adds to it. I didn’t receive three vital messages from my ex due to this app. If it isn’t reliable, then it shouldn't be approved as a coparenting app. Terrible.
No accessibility to organize and print documents. Events posted to the calendar but does not open when you click on the date.
Don't purchase this app if you care about communication. Support is non existent. You could literally be better off as a parent by not communicating at all.
Cannot send image files on new version updated a few days ago. You can not send images and if I clicked on the image why would a question ask a question of just allowing for the image to send instead of asked and there is no ok or done or check mark. Too proceed to send image files in messages.
I switched to this messaging platform to protect myself against false allegations. Not only did this app fail to protect me, it couldn’t even reliably deliver my messages to my coparent. Despite me purchasing a lifetime membership, this app can’t reliably represent a parenting schedule. If you want to fail as a coparent, pick this app.
I was having issues with the app accepting an old email for a new account and contacted the support team via email. I received an immediate response the following day, with OVER and above customer service to fix my issue ASAP. There was constant communication that made it so easy for me to begin using the app again and the rep was very knowledgeable. I absolutely love this app for coparenting. The notifications, super easy style and calendar display make it my favourite by far! We’ll be using this app for the next 13 years!!
This app is a disappointment. 1. Items added to calendar often don’t save and have to be entered multiple times. 2. There is not a way to have subjects added on messages, so all communication between parents is just one long text exchange, even if it about different topics. This means that important messages get buried without being answered. 3. Furthermore, while a message indicates when it has been read, it doesn’t say who read it so if you have other people/step parents on the message, you don’t know who has seen it and who has not. 4. Notifications don’t indicate what has changed, so you have to look through the different areas of the app for what might be new. For a paid app, this is low quality.
It says that there are new items/notifications on my home screen, but when I go into the app, I can’t find what it’s about. When I look under “manage notifications”, the info is there 50% of the time at best. I will be cancelling before my free trial is up.
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