West-Way Taxi

Published by: Coventry Connections

Description

West-Way Taxi provides fast, courteous 24 hour taxi service throughout Ottawa, Ontario Canada, including Nepean, Kanata, Barrhaven and all surrounding regions. We are the exclusive taxi company at the Ottawa Macdonald Cartier International Airport. We offer accessible vans with trained drivers, and regular vans for larger groups or parcels. We are pleased to offer our valued clients the very latest in smartphone booking technology with our free West-Way app.
Key Features of the West-Way Taxi application include:
•Book a reservation in as few as 3 clicks
•Get a fare estimate by entering both pickup and destination addresses
•Receive a confirmation number for your reservation immediately on booking
•Receive notifications including vehicle number once your reservation has been dispatched
•Monitor the progress of your vehicle on a map
•Create a list of favorite addresses and assign a custom name for each
•Specify the number of passengers, vehicle type and preferred payment method
•Review all reservations you have made over the past 30 days
•Provide feedback related to the application and/or service you received
•Call West-Way Taxi’s call centre with the push of a button
To begin using the West-Way Taxi application today:
•Download the free app
•Create an account (Email, Name, Phone # and Password)
•Validate your account (via the confirmation email you receive)
•Login to the app (Email & Password)
•Enter your pickup address
•Enter your destination address (this allows us to provide an estimated fare amount)
•Book your trip (reservations can be immediate or for a future time/date)
On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location.
The West-Way Taxi application retains a history of your previous reservations (up to 30 days) for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favourite locations (Home, Work, etc.) to speed the booking process.
You can also customize your orders by selecting the number of passengers, preferred vehicle type, and preferred method of payment. These preferences can be saved to your account profile for future bookings.
At West-Way Taxi, your comfort and safety are our top priorities! Let us know how we can serve you better by providing feedback via our application or by calling 613-727-0101
We look forward to adding many exciting new features to the West-Way Taxi application in the months ahead, and are always interested in what you have to say!
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West FAQ

  • Is West free?

    Yes, West is completely free and it doesn't have any in-app purchases or subscriptions.

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User Rating
App is not rated in France yet.
Ratings History

West Reviews

App needs work

Certifyd on

Canada

The app doesn’t allow for the name of my work to be saved, so every time I use the app to get a cab from work the dispatch calls me to get the name of the business. My last call was from the Capital dispatcher which is a different company?? The app doesn’t allow for a unit letter to be saved with my townhome so I have to manually enter it every time as a note and still somehow drivers miss it or claim they don’t have it. And after every booking the app then texts me to suggest I download the app??

Never successful

warringsoul on

Canada

I have tried on three occasions to book a taxi with this app. 1 time it just froze and crashed, 1 time it booked successfully and then I got a message saying the request was cancelled and 1 time the app told me to phone the cab company with just an “! call” message. The app is useless.

Not bad but...

Winterwalker on

Canada

I am trying to configure it with my home address. I enter it, but once saved it is displaying my address as 81 <street> instead of 97 <street> - which makes me believe they would try to pick me up at the wrong house??? Definitely a bug!

Useless

sassyjackson5 on

Canada

Registered and made a reservation then I had to call when they did not come and they had no reservation. Doing uber next time.

Works, Needs some defensive coding

Bitcube on

Canada

I realize this is a common app that gets customized for each taxi company, but it has some serious novice bugs, particularly when tracking the status of a call/vehicle. Half the time, the app simply crashes to the springboard, and it seems to freeze every time it is opened for roughly 10 seconds. This is on an iPhone 5... An app this simple should never freeze nor crash!

Used It Today—It Works, Needs Improvement

Enjneer6 on

Canada

Excited to hear there's a West Way app, finally! Welcome to the 2010s, West Way! It got as far as sign up for an account. Then crashed. After a few minutes it would open without crashing. Used it to book today for the 1st time. Car was at my door in 5 minutes. The app did not show my car approaching and did not gave me the option to track it—as was advertised. Once booked, the trip simply showed as "completed" right away. There wasn't any way to see that the call was open and active. I was worried—but the cab showed up. Good start. A little clean up and we're there.

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App Info

Category
Travel
Languages
English
Recent release
332.36.0 (5 years ago )
Released on
Feb 4, 2014 (11 years ago )
Last Updated
4 weeks ago
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