Wifi Pro 2

App sucked before but worked if you spend the time to baby it. Latest iOS update makes the app useless. It will not open the app after the call button is pressed. If you randomly have the app open you can receive the call. What good is that?!

Company left its users stranded after dropping $8k on a remote gate “solution”

This app worked on my old iPone 11; however, when I upgraded to iPhone 15, the app no longer works. When I contacted customer service, I was told there was no plan to update the software. Poor customer support!

And their intercom system is no better than their app! It works less times than not!

App crashes when you try to view live video. Hasn’t worked on iOS 17. How about an update????????

Our poor user experience mirrors the many other comments already made. We are hardwired from the intercom box to the router (contractor recommended that vs relying on Wi-Fi), but system goes "offline" often and causes issues with holding gate open, notifications, etc. Very disappointed that our gate contractor (well regarded Seattle company) chose this intercom hardware for our very expensive gate system. I am considering changing out the system. If anyone has had success with a replacement please share it in the reviews. Thanks

App now is completely useless as it crashes instantly once it connects to the gate live feed. Unable to remotely open the gate or talk to people live at all any more. Extremely disappointing, how can you sell such an expensive piece of equipment and now keep up the software behind its main attractive use/reason to purchase. I don’t mind the outdated or simple design of the app, I just want it to function as before.

Echo everything else that the other reviewer noted. For an expensive gate intercom system - This software is awful. It’s been problematic, but now completely does not work on iOS 17 on iPhone 15 pro max (confirmed on two devices). Notifications are poor at best Buttons and layout are not intuitive. Had I known it would be this challenging - I’d have insisted on other hardware. Would be at least back to average if they’d update to IOS17 compatibility.

I bought a BFT WiFi pro 2 keypad controller for $1500 in Oct2020. I buy a new iPhone in 2022 and the app isn’t compatible. I call tech support at BFT and they tell me it’s a known issue with iPhone 14&15 and basically too bad- there o plan to fix the app because the 2 year hardware warranty is expired. What a crap company. They’ll generously allow me to upgrade the keypad hardware to my gate for $960 though and the software for that will work. Yeah, fool me once…Oh yeah, read the 2 year warranty fine print- it’s from date of manufacture, not purchase. Better hope it hasn’t been in the shelf for 18 months.

Why oh why does the developer not fix and keep to their users to be happy? Our company that installed our gate called the vendor of this app and was told ‘they are aware of the issue’. No fix was in site…