Total lack direction.
Started the game and walked around the first town to start the story. Couldn't find a single NPC which gave me a quest of some kind to go with. Appeared to be nothing left to do. I tried the other servers as well. Nothing. There didn't appear to be any real characters in the starting city either to ask. If this game had visible quests to help propel you into the game, that would be a good start. Other things Some dialogue having English spelling mistakes or incomplete sentences. And there are a lot messages given in non-English despite being played in the English version. As a language learner myself, I know language is difficult so I'm not letting this heavily affect my review. But this could be another area to work on.