Xplor Playground

Continual error that pin is incorrect and once it is reset, the same problems reoccurs the next day.

Love the app but it doesn’t have delegates option in case if uploaded twice or want to delete a post

Since the upgrade, besides UI looking more fancy. However, it was very hard for educators to update posts - on behalf of our 55 educators, I am pleading for the developers to solve the following problems: 1. It doesn’t allow enough time for editing after appx 1 min if not less (as an educator, we need to write proper contents including analysis, choose different outcomes in ‘Feamework’, choose photos/ videos to be uploaded and more) by the time it’s completed, when we click ‘save’, the system just freezes. 2. The ‘Framework’ section has too many drop down lists which wasn’t user friendly and wasn’t efficient for the end user, we have to expand the sections one by one and by the time we managed to choose the appropriate content, time lapse again! 3. The ‘View’ count wasn’t consistent in different level of interface: on the page when we can see ‘All Posts’ it shows 4, but when we click into the actual post it shows 5.

Who on earth actually controls this app? It has so many issues, bugs, glitches. From my posts saving on someone else’s account, posts not saving, its slow!!! This new update you lot have just done on your website has made it worse, none of my posts are saving. There has also been issues with food, sleeps and nappy changes being logged but the parents still didnt see them. My opinion, childcare centres should consider using something that will actually work!! This app is so time consuming and I have often found myself spending more time on an Ipad then engaging with the children. Fix your app.

The app constantly logs you out and tells you your password is wrong. You cannot save drafts and when you try to do an observation for a previous day you have to search individually for each child to tag because it will only show the children signed in on the day you are using the app. Notifications never come through properly and you miss out on important communication from families. This app needs some serious work, I could continue to list all of the things that make life harder about this app.

Lots of glitches!

Just downloaded the app, but there’s no option to sign up.

It makes everything easy to see and check such as rest time check and nappy change. There’s one thing I’d like to mention though, which is about recording meal time. That’s great that we can record multiple children at the same time for progressive morning tea / afternoon tea. However it’s just hard to see who’s already eaten / recorded when I choose multiple children at progressive meal time for different amount. I hope it’s something can be changed. Thank you.

This outdated system does not make life easy. A company who is meant to support customer users but who say they are to busy sending quick video shorts that do not help. It is like buying a burger from McDonald's...messy in the box and nothing like the way it was presented on the menu board. If I was to paint a picture this was made by individuals who are behind the times and not by those in industry. A complete disconnect with app users and even bigger disconnect with communication between desktop browser and app. Blah

We used to use quickkids as our service’s platform but we changed into this a while ago. Cool app but it lags a lot.