Name: Xponential+
Author: Xponential Fitness

Warning- do not sign up for a free trial!

I signed up for a free 14 day trial where I had to put in my credit card information. After taking a class I tried logging back in but it said no subscription was found. 2 weeks later I was charged and when I finally got through to customer service they said they weren’t able to help me and to reach out to apple apps because that’s how I signed up. Apple customer service looked into it and said I don’t have an active subscription through them and that I was also not charged through Apple apps. They recommended I dispute the charges and report the app. What a headache! I’ve tried reaching out to customer multiple times since then but haven’t been able to reach anyone. They have an automated bot system that’s says they will connect you with someone but nobody has contacted me. Beware!!

Impossible to cancel

I can not log into this account or change my password. Each time I get an error message. There is no one to contact and they keep charging me.

Wow, so bad!

On iPad opens in a tiny window, smaller than a phone. Does not cast to tv, or even found on tv App Store. Not going to use this on phone…

Slow and Buggy

This app is super slow and has crashed on me multiple times.

Read the fine print

I’d signed up for the 1 year subscription but stopped using the app because I found a different service that better suited my fitness needs. I forgot to cancel the subscription and when I noticed I’d been charged for a new year I reached out to see if I could have my money refunded. Turns out they have a NO REFUND policy, so I wasn’t able to get my money back. I’ve experienced this a time or two in the past with other apps who had no issue refunding me; especially when they saw that I hadn’t been using the app or service. Things like that really go a long way with users; and I’ve even rejoined some of them later on. Xponential is only about taking your money. I recommend finding a different fitness app to use.

Classes are great, App could be better

App is great with content. Could have better navigation. Definitely needs improvement on tracking. I have done 3 video classes as part of the pure barre programs and it hasn’t registered any of them as completed (still showing 0 of 5 classes completed). Apple Watch data is also not syncing.

Great workouts, crappy app

I’ve been a Peleton member for two years and decided to subscribe to X+ for Barre and yoga. Unfortunately, the app needs work! Not only is it difficult to use - no filter / searches for time/ instructor / class but the screen is super small - even on an iPad - and you can not see the instructor’s feet. The instructor wears black against a black background!!! Please develop an app for iPad with a larger view screen and change the background or the instructor footwear to help is see what he or she is doing.

Please bring back original pure barre classes!

I’ve been using the Xponential app 3-4 days a week since COVID, as I switched my barre classes from in person to home. I really enjoy that however there are very few 30 minute classic class offerings now. The classic class is what made pure barre popular in the first place. I do not need empower classes to raise my heart rate as it’s already elevated in a classic class- nor do we need countless targeted classes. The beauty of pure barre is the full body workout. PLEASE bring back more of the 30 minute classic classes!!

GREAT APP…but

This app is great and the coaches are super encouraging! I’ve loved using it and being able to change up my workout routine My one complaint is that it doesn’t show when I’ve completed a class, I’m currently on week 4 of 6 for the BFT KETTLEBELL and it doesn’t show that I’ve completed any classes even though I watch the videos all the way through Might be a bug that needs to be fixed.

Amazing!

I love this app! I’m so grateful for the variety of classes. I love barre and pilates, but I love jumping into a boxing, cycling, yoga, or dance class! I appreciate how the app lets you search by time limit to choose a class. It makes squeezing a 15-20 min workout into my day so easy! They also have programs in the app too. Right now I’m doing a 6-week kettlebell training program which is awesome! I love hitting the gym and using this app- feels like I have a personal trainer. Big thanks Xpotential!

Xponential+

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Xponential+ Reviews

Warning- do not sign up for a free trial!

Impossible to cancel

Wow, so bad!

Slow and Buggy

Read the fine print

Classes are great, App could be better

Great workouts, crappy app

Please bring back original pure barre classes!

GREAT APP…but

Amazing!

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