Yellow London

I would not recommend Yellow Taxi Service to anyone. First, the driver didn’t even pick us up at the designated location. Instead, he made us cross the street to meet him, which was incredibly inconvenient. But that wasn't the worst part. We were overcharged during the ride, and on top of that, we were double charged—once in the taxi and again through the app. When I reached out for compensation, all they offered was a gift card, which was nowhere near the value of what I lost. I’ve never had such a poor experience with a ride service. Uber is much more reliable. Do yourself a favor and avoid Yellow Taxi!

So your drivers that the customers give them five stars or customers like them give them a chance to become part of your team Yellow Taxi when customers put stars for them, show them with their computer activation to know that you your employee is doing well. Great job thank you.

Use your phone.

Your service has always treated me well , thank you!

When you change your ride time on the app, apparently it does not get updated on the driver’s side. So the car was not there when I got out and customer service just tells me that I should call them to make time changes in the future and it is not the driver’s fault. What’s the point of the app if you have to do everything through calls? Never riding with them again.

Cant even create an account, it says the number is already used and gives you no option to claim the number and verify that it belongs to you. So if your number was reassigned or entered by someone else , you can’t even use the app.

The app is horrible. I don’t why they recommend to get it the app doesn’t give an estimated price whatsoever let alone a flat rate. You can’t access any of you’re booked cabs so you dong even know if the driver accepted your booking. And nothing else is accessible either not even the sign out option. The app is the biggest waste of time.

I needed to get somewhere right after work due to time so I booked a car for a certain time in advance. It didn’t pair me with someone until close to the time so they didn’t come when I scheduled it. And they were over 10 mins away. Unreliable.

The app says my phone number is already used in an account but my email somehow isn’t registered. On top of that I can’t even log in with my phone number so it’s literally all completely useless. Fix this, your company is already losing to Uber.

It seems to work most of the time but who knows if you got a cab booked. Want to know what your flat rate is? Too bad. The side bar menu text doesn’t even show up. Its a glitchy mess but works I guess.