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Ticket to Okdesk
Published by:
OBLACHNYE RESHENIYA
Description
Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7.
Try it and see how simple communication with support can be!
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.
Okdesk Ticket app allows you to:
- Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
- Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
- Monitor the status of your tickets
- Attach files and photos of "malfunction" directly from your smartphone
- Confirm the completion of a ticket or return it for correction
- Rate the work of support team
- Be aware of all the major changes related to your ticket
We make Okdesk so that service companies and units could provide advanced world-class support!
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Try it and see how simple communication with support can be!
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.
Okdesk Ticket app allows you to:
- Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support
- Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text)
- Monitor the status of your tickets
- Attach files and photos of "malfunction" directly from your smartphone
- Confirm the completion of a ticket or return it for correction
- Rate the work of support team
- Be aware of all the major changes related to your ticket
We make Okdesk so that service companies and units could provide advanced world-class support!
Screenshots
Ticket to Okdesk FAQ
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Is Ticket to Okdesk free?
Yes, Ticket to Okdesk is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Ticket to Okdesk legit?
🤔 The Ticket to Okdesk app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Ticket to Okdesk cost?
Ticket to Okdesk is free.
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What is Ticket to Okdesk revenue?
To get estimated revenue of Ticket to Okdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Egypt yet.
Ratings History
Ticket to Okdesk Reviews
Огонь
Привет из АО «АИЗ»! Гибкий, удобный и качественный сервис;)
5+
Очень довольны системой заявок Окдеск. Используем для обработки сервисных заявок в части обслуживания клиентов. Радует, что гибкий функционал позволяет автоматизировать все наши внутренние процессы.
Если сложности в работе!
1. Пожалуйста, добавьте функцию «вставить», особенно в части паспортных данных 2. Иногда приложение вылетает 3. Почему-то в паспортных данных Т2 не заменяет слова, а просто их выделяет 4. Очень ВАЖНО, почему при заполнении заявки автоматически не заполняются данные об организации, а также об ответственных лицах 5. Must be! Нужна функция копирования самой заявки
Доступ к приложению
Как восстановить доступ к приложению? Возникла проблема с комментариями. Не отображалась переписка. Я переустановила приложение, а войти не могу. Нет возможности восстановить пароль. Ни логин ни пароль. Помогите, пожалуйста.
Хорошее приложение, НО...
...после перевода заявку в статус "Решена" невозможно вернуть в работу: нажимаю "Возобновить" (вернуть в работу), описываю причину возврата в работу, нажимаю "Отправить" и ничего не происходит. Приходится заводить новую заявку. Просьба исправить!
Топчик за сервисного бизнеса
Являюсь частью команды Окдеск и считаю, что мы делаем уникальный продукт на пользу всему сервисному бизнесу России и мира. Виват Окдеск!!!
Уведомления
Не приходят уведомления о изменениях статуса(((
интерфейс приложения
при добавлении описания к заявке, клавиатура закрывает текст описания и не видно что набираешь
Отличное приложение. Но есть нюансы.
После последнего обновления тупки при публикации заявок, и комментариев. Зависает.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Rank
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Top Free
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301
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Ticket to Okdesk Installs
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Ticket to Okdesk Revenue
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App Info
- Category
- Business
- Publisher
- OBLACHNYE RESHENIYA
- Languages
- English, Romanian, Russian, Spanish, Ukrainian
- Recent release
- 0.84.0 (1 month ago )
- Released on
- Oct 6, 2018 (6 years ago )
- Also available in
- Russia, Ukraine, Germany, Malaysia, Peru, New Zealand, Nepal, Norway, Netherlands, Nigeria, Pakistan, Mexico, Madagascar, Latvia, Lithuania, Sri Lanka, Lebanon, Kazakhstan, Philippines, Kuwait, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Tunisia, Türkiye, United States, Uzbekistan, South Africa, Czechia, Armenia, Austria, Australia, Azerbaijan, Belgium, Bulgaria, Bahrain, Brunei, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, United Arab Emirates, Denmark, Algeria, Estonia, Egypt, Finland, France, United Kingdom, Greece, Hungary, Indonesia, Ireland, Israel, India, Italy
- Last Updated
- 10 hours ago
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