Zapp – 24/7 Drinks & Groceries

Amazing app

Super service! Perhaps a bit pricey in some product areas but when you need things at 11pm, it is SO worth it!

As delivery partner, I believe ZAPP is extremely unprofessional with their delivery partners and there might be corruption between this company staff to assign orders to specific couriers , their friends of course. If they are online, they switch the courier company for their benefits and their friends’ benefit. Zapp is not looking carefully for the benefits of their customers but about how much cheap orders to be delivered to make more money/profit from the customers and orders got delayed at the end by hours.

Very convenient with so many fantastic treats all in one place.

Lead times will lie to the tune of 30 minutes in 5 minutes increments. 9/10 times - faster, easier, cheaper etc. do take a bus to a store than wait, let alone drive or walk. Closing account, deleting the app and using well established competitors. 1 = Awful 5 = Great This app is a 0,51 rounded to up to 1… Kind Regards

Dark mode icon please!

Delivery estimate was 20 min, kept going up until I asked them to cancel. Customer service kept saying it was “on its way” when actually they didn’t have enough delivery drivers to ever deliver. Not sure what the goal was other than to upset a customer and keep my money for a week to fund their working capital.

They keep changing times from 20 mins to more than an hour. I can see I’m not the only one who had problems with the delivery. Delisting this app from my phone, not comparable to Uber eats or deliveroo.

Deleted it. Keyboard does not come up.

Zapp is hands down one of the worst delivery apps I’ve ever used. It’s completely unreliable, and I’m beyond frustrated with their service. Every time I place an order, they never have drivers availabl! I’ve waited for what feels like forever, only to find out my order is either delayed indefinitely or won’t even arrive. What’s the point of a delivery app if they can’t actually deliver? Their whole system is useless. The app might look nice, but that means nothing when your food or items never show up. You’d think a delivery service would prioritize getting drivers on the road, but not Zapp. It’s a total waste of time, and I’m angry that I even bothered downloading it. Avoid it unless you want to be disappointed and left waiting endlessly for an order that may never come.