Zeapon Lab

This things is supposed to be all so nice! Blah Blah, can't update the firmware on the PAN heads. The support is poor....there posting on every social media outlet but won't provide support. Won't answer questions or any of that. Thing is useless without a app. App notifies you of updates but won't allow you to update anything. Not from phone or a ipad. I would honestly give it a (zero) star if I as the product is too expensive to have such horrible software.

I’ve had this slider for a while. I charged a battery, popped it on. Opened the app, then turned on the slider and the app does not see the slider. Even though I’ve used the app in the past with no issues.

I just spent all this money on beautiful quality products for the app to not allow me to connect.

Pan control won’t link Very disappointed in this app. Was looking forward to controlling the pan head as well as the slider motor with the app, but the app has a hard time linking to the slider motor and will not connect to pan control motor at all. What a waste of tech. Very disappointing. I was very excited about the possibilities of having second camera automation at an affordable price Might return this slider completely due to lack of control features. It was highly recommended by several professionals, but apparently I’m not as fortunate to get a working model

I have an iPhone 13 with the latest iOS and I can’t even see the Zeapon even with Bluetooth enabled. This means the value of the device is very low.

I gave you guys 5 stars because this slider is a great value. In future app versions it would be nice to have a smoothing function between the waypoints. Maybe it could work like curves in photoshop. The app sometimes crashes suddenly when trying to connect the PONS to an iPhone 7. It seems more stable on android platform. Otherwise the slider is an excellent tool and my videos are looking much better. Keep working on it! Thank you! I’m a fan.

Update: just realized I had to update all devices with latest firmware. Everything is working functional

Look around at reviews on Amazon and even this forum. It’s all bad, and all too true. $600 wasted. This was a really great slider-app combo—until Zeapon updated the app, then its became a brick. Months of ZERO FUNCTIONALITY, with no solution in sight. I don’t think they are interested in supporting the English-speaking customer base. The support here is so poor I feel Paying Customers should not expect this manufacturer to act in good faith. A shame, as I was really looking forward to the pan-tilt head. I don’t FB or Instagram, and could not contact Z for months, finally got an email, to no effect. This email was only after a YouTuber (not the unresponsive Zeapon rep Scott Duncan) who was in contact with Z already asked them to contact me. He had a Google drive tutorial on updating the FW—no audio, all in Mandarin . Hmmm.

All of these reviews say the app doesn’t function, which is true out of the box. I purchased a Zeapon Micro2 plus and the app would not recognize it. I followed the instructions that popped up and, after some googling and finding the firmware page (the site is in Chinese) I was able to easily install the new firmware. Once it was updated the app connected very easily and I was able to use some of the basic features immediately. 4 stars because the app is not super user friendly, neither is the firmware upgrade process. But it does work!

I followed the instructions nothing is connecting I even updated the frimware still nothing just a black screen.