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Description
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.
Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
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Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
Screenshots
Zoho Assist FAQ
-
Is Zoho Assist free?
Yes, Zoho Assist is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Zoho Assist legit?
⚠️ Warning: Multiple users of Zoho Assist have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does Zoho Assist cost?
Zoho Assist is free.
-
What is Zoho Assist revenue?
To get estimated revenue of Zoho Assist app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
5 out of 5
7 ratings in Hong Kong SAR China
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Ratings History
Zoho Assist Reviews
Works great
Works well. The interface is user friendly and very helpful. I keep finding reviews from people who have been scammed online. Unfortunately, the scammer who targeted them selected Zoho Assist, just as they might have chosen TeamViewer, AnyDesk, LogMeIn, or any other platform. I sincerely empathize with the distressing experience you faced, but I urge everyone to move beyond this event and think rationally. Is it just to blame a tool that is meant to assist you due to your own inexperience in identifying online scammers? Is it right to speak negatively about Zoho Assist simply because it was misused by unscrupulous people? Designed to streamline the computer repair process, Zoho Assist allows users to avoid the hassle of taking their devices to a shop and waiting for extended periods. Instead, it offers remote assistance, which can be a significant time and cost saver. However, the potential for misuse is an unfortunate reality that extends beyond the tech industry, affecting areas like medicine, where drugs can be misused, and politics, where power can be misappropriated. I hope this reflection is constructive and not bothersome to anyone. My curiosity was sparked after diving into various reviews.
SCAM!!
Be very careful if someone ask you to download this app. A “Facebook support” specialist had me download this app in order to scam me out of money.
Scammers
I was scammed out of almost a 1k thinking I was getting my iPhone fixed. Stole all of my info from screen sharing not knowing that with today’s technology it wasn’t the normal things to do with having iPhones and all since they came out! So DON’T download nor use this app at all!!!!!
Very Useful
Easy to use. Remote access is straightforward and works well.
Works great iPhone 11
Useful when I have to resolve an issue for someone and only have my phone with me.
So far so good
Ham radio use
Amazing tool
Very helpful
Great Software
TekSupportSpy LLC loves using Zoho to help us provide basic computer training to those who feel they are non tech savvy. We remote into our customers system with their permission using Zoho Assist and train them on how to use their computer. Thank you Zoho.
Better than TeamViewer
Zoho assist is much more robust and cost effective than the teamviewer. I made the move and am very happy and satisfied.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Grossing
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86
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Top Free
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252
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Top Free
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467
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Keywords
Zoho Assist Installs
Last 30 days
Zoho Assist Revenue
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App Info
- Category
- Business
- Publisher
-
Zoho
- Languages
- Bulgarian, English, French, German, Japanese, Portuguese, Chinese, Spanish, Swedish
- Recent release
- 3.2.24 (2 weeks ago )
- Released on
- Dec 16, 2012 (12 years ago )
- Also available in
- United States, India, United Kingdom, Canada, Australia, Mexico, United Arab Emirates, Spain, Brazil, Switzerland, Netherlands, China, Italy, Vietnam, South Africa, Saudi Arabia, Ireland, Germany, Thailand, New Zealand, Hong Kong SAR China, Japan, Norway, France, Singapore, Denmark, Portugal, Austria, Indonesia, Colombia, Israel, Hungary, Nigeria, Philippines, Malaysia, Romania, Egypt, Türkiye, Latvia, Belgium, Pakistan, Poland, Russia, Dominican Republic, Greece, Czechia, South Korea, Chile, Sri Lanka, Algeria, Argentina, Croatia, Peru, Bahrain, Ukraine, Slovenia, Taiwan, Uzbekistan, Sweden, Slovakia, Azerbaijan, Tunisia, Brunei, Armenia, Bulgaria, Nepal, Ecuador, Malta, North Macedonia, Madagascar, Lithuania, Lebanon, Kazakhstan, Kuwait, Belarus, Iceland, Finland, Estonia
- Last Updated
- 3 weeks ago
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