23snaps: Private Family Album

This app has allowed us to document our journey together!!! Perfect exactly what we were looking for! ♥️ Thank you for putting our memories into one place. ♥️ P&C

I used this app to share photos with family. I even upgraded to the paid premium. It suddenly stopped working, unable to upload photos which is the whole point of the app. I’ve emailed support 3 times, the only way to get in touch and received no response. I never had a problem until now but very disappointed. I’ll be canceling and looking for an alternative if I don’t hear back in the next couple days.

I’ve used this app for over a year now. It has two glaring flaws. 1. The news feed is not in chronological order by the dates user indicates. It’s chronological by the day the user input them into the feed. The user can put in entries after an event happened, set the date it happened, but the app will not reorder the timeline of events to match the date the user set. 2. The printed books the app can generate from the general newsfeed are missing any text the user puts into the app to tell the story behind the pictures. If the user is trying to utilize the app as a journal, it’s pointless to print a hard copy book of the general newsfeed as it will not contain any written information. The pros: Yes, it does allow the user to limit access to whoever they want to see their content. Its is fairly simple to use. Viewers of the user’s content can make comments about the entries.

I am so disappointed that I can now only upload one photo at a time unless I pay for premium. I used to love easily sharing a few photos or a video to just my family, but now I’m going to have to find a new way to share.

I’ve been using this app for several years and they are CONSTANTLY reducing functionality unless you pay for premium. So be aware the features you have when you start using it and advertised as free now may not be there after a few months. Notably the length of the videos you can upload keeps decreasing to now 10 seconds. I predict any video sharing will soon be part of the paid membership. Feels like bait and switch to advertise as a free app with certain features then over the course of developing a photo history on it those features are reduced. I still use the app but do not trust it and only recommend if the buyers are aware that the free side features will be reduced. If you buy premium, the cost in my opinion based on how the free side is managed will likely increase frequently.

this is hands down the best digital photo app you can have. i got this app before my daughter turned 10 in 2013 and the past 10 years i have uploaded monthly her photos and love that i can look back at the photos and see how old she was based on the age settings that it shows in the details of each photo! i 10/10 recommend this app and it is so easy to download a zip file and download to any other device! greatest family digital photo album EVER!

Loved this app as my little one grew. Haven’t used it as much recently. Went to post some photos in it only to find out you can’t post multiple photos at the same time anymore with the premium membership? Greedy Greedy Money grab.

I am a premium user forced into it after using free since 2014 or 15. Had been wonderful in the past, but since I wanted to add more than one pic at a time I paid up. Things were fine until recently when I updated to latest OS for iPhone. NOW: I can’t open photos, there’s a weird first screen that’s all jumbled with no pics showing and I can’t see the columns of pics fully-each side is cut off. BUT to add insult to injury: NOW I can’t even open any pics up! So I thought that there might be a work around by using web version. NO DICE! Can’t open pics! PLEASE FIX APP and web access! Also: no such thing anymore of downloading pics from app or website to cameral roll. What gives?

The app only works if you give them access to your entire photo library rather than you being able to choose select photos. For a company that pushes privacy, this is disappointing and I won’t be using this app anymore.

We’ve used 23snaps for 6 years, since my son’s birth. All the grandparents and great-grands love checking in, and I love the freedom to post pics of my son without worry about privacy… but now it’s going to cost us $48/year plus tax? If a medium tier of membership, or a [generously] discounted yearly rate was made available I’d consider that. I hate to have to make a switch on our less-tech-inclined family members, but we’ll figure something else out.