A Line Taxis

I use A-Line Monday to Friday every week to and from work. The service is punctual and the office staff are proactive regarding and unforeseen delays. The prices are also very competitive.

excellent driver very friendly thankyou

Very nice

Me and my 2 sons have just been collected from Tesco in Clay Cross. The driver was friendly and attentive, making sure my sons were safely fastened in before driving away. He was honest in telling us he needed to go a different route to what I would normally go due to the roads flooding. On arrival at my home, the driver waited until we were safe in the house before driving away. He was a young lad, driving a Ford Mondeo with Hilltop Cars written in the side. He is definitely an asset to your company.

App doesn’t send a two factor authentication code to your phone making it impossible to use the app

Badly written app, not even auto capitalisation for example Gave up using it when it would not accept my card details, but if it is this bad it’s probably a good thing that I could not enter them

I booked a taxi on the app 2 hours prior to needing it, 10 mins after it was due I rang to find out how long it would be as there was no way of seeing it on the app, was told driver was dropping off in next village & would be 6-7 minutes, so this would’ve have made it 20 mins late, after 35 mins I rang again to be told they were busy & could see that I booked on the app so I wasn’t a priority! I asked where the taxi was that I was told would be picking us up from the previous phone call, I don’t know who told you that was the response so I asked how long I could expect to be waiting to be told I’ve no idea you’re not a priority as you booked on the app! I thanked them for ruining my night & put the phone down, the app immediately told me my taxi was cancelled! Thank goodness for city taxis who got someone to us in 20 mins, we were now an hour late to our friends wedding reception, missed the cutting of the cake & first dance so well done Aline, app now deleted will never use them again!!

This app works really well if you have cash to pay - but it won’t allow me to add any payment methods, which I need to do as I don’t carry cash. I keep getting an error telling me characters aren’t in the dictionary. It’s really frustrating. My rating would increase significantly if the app was actually usable.

Arrived on time and have friendly drivers would definitely recommend

Absolute rubbish, doesn’t find most addresses and the driver didn’t pick me up. Wish it had a -1 rate option