A1 Taxis Rotherham

Brian picked us up on time and was a very nice & chatty 👍🏾👍🏾

Really friendly helped with my shopping’s 😀😀😀😀

Been registered for years but suddenly had to register again. Booked taxi and was charged in advance. Tried to book a taxi home and the card details I entered earlier haven’t been saved so tried to add them again but keep getting the message that somethings gone wrong. Booked with someone else now

Since the app update I haven’t been able to pre book a taxi and also I can’t move the calander forward to Jan 2022.

Says add number to register and it’ll text you. No texts ever come. Worst app ever

Waited 40 minutes to be picked up from Rotherham hospital with a poorly child. Had to phone twice to see where the driver was, first time I was told he was a minute away. 10 minutes passed so I phoned again, completely different taxi turned up to the original one. First driver decided it was his home time which resulted in me waiting a very long time. In future I think you should be honest, I could have saved time and got my child home sooner.

The cab service used to be awesome booked it and it would turn up, now there seems to be a lackadaisical approach to bookings. They don’t guarantee slots so you might get a cab and it might be for when you booked it. MIGHT!

Called to ask if my train will be on time as stated in the app and the lady said “if you have any common sense, you should have booked 1 hour before train time” despite booking one hour before time. Called to complain and a different lady and she dropped the phone. Apparently the member of staff I spoke to has had more than 25 complains in the last week alone. Why keep a liability as a member of staff? Next time, I’ll just use Uber. Also, even though the app took my credit card, driver now said I need to pay cash because the credit card system doesn’t work.

Ordered a taxi. Due for 5:56. Never dispatched, when I called was told they had no taxis in the area, and to wait 10-15 mins further. When I enquired why I was told this time, I was told, the app doesn’t know when you want to go out?!? And I should have called the telephone line. Pretty much the most pointless app for a taxi I’ve ever experienced / seen / dealt with

I use A1 all the time and love em i wouldn’t use any one else, all drivers are lovely and friendly and chatty and that’s what I like, I find them cheaper than any other company I’ve tried, but no one come highly recommended from me than A1 Thanks Guys