Abela Story + Co

I ordered a presale item on 12/29/21 and have yet to receive the item (it’s 3/9/22). When I reached out to customer service about the item I was told to wait it out as it’s a vendor issue. No other options were provided as far as an apology for the delay or even the option to cancel the order as it has been well over the 4 week turn around time advertised.

I have been shopping with this boutique since 2018… I LOVE the styles, in fact out of all the small boutiques, this one has my favorite styles. I’ve loved watching them grow as a small business (I also have a small business-and fully support the industry and boss babes). I have been shopping with them since before they even had comment sold, let alone an app. And the app has made ordering convenient/efficient. However: I am sad that with the growth of the company, the overall policies and communication have seemed to waiver. I have never had any luck with ANY of my pre-orders, and asking any questions via email always leave me feeling like I did something wrong (even though to date, each has required a refund I was hesitant to even follow up on based on the prior emails). I am currently waiting for two items that were either supposed to be an “instant turn around” or ready to ship early the next week from market (as it was NOT a made to order item). There has been no communication about these items (they are not cheap) and when I’ve seen other ladies ask, which is the main reason I watch the lives now-in hopes someone else asks where the items are: they get a short, clearly annoyed, answer. This is poor service for a small business that sells higher priced items, now. And if I am scared to ask where the items I’ve been charged for are, It’s a sign it’s time to move on. The mentality is almost very mLm LULAROE in that even an honest question is seen as negativity-and not tolerated. This is my experience (I understand that it is NOT everyones). But, just my honest feedback.

I’ve been shopping abela & Co for about a year now and I love them. I can shop from home with quick delivery. And let’s not forget the Mike and Corina entertainment! Just real people making a living. Still shopping with Abela & Co two years later. Do yourself a favor and download this app.

Just downloaded the app, I’ve mostly shopped in the local storefront but love their stuff and reasonably priced too!

Gorgeous clothes with amazing customer service. Love that there’s an app for easy browsing !

Shop with Abela and you too will feel like besties with them soon! Great variety, brands and prices! Fit videos and lives are top notch!! App makes it super easy to shop from and there shipping is super fast!!

Styles for eye catching. The team gives live real life sizing with models 🤍🤍🤍super fast shipping and very addicting. I can’t stop

Carina and her team are incredible! This app is super easy to use and the clothes are amazing quality!! Shop local!

This is the best online boutique hands down! I love shopping with Carina and her team. The clothes are affordable and stylish. Carina knows her stuff when it comes to sizing and It’s like having a personal shopper that comes to feel like family!

The app is super user friendly, which is awesome. I rarely miss a live and it’s always so much fun interacting with everyone and most of all, the Abela staff. They are all so amazing, Carina, Mike(aka-hardest worker in the room), Genna, Lisa, I could go on. I’ve never received anything I didn’t love and the prices are always amazing. I tell all my friends about Abela! My most favorite boutique!!