Active Experience

Courses don’t load, tracking doesn’t work, interface isn’t fit for purpose.

Tried to use for Bath Half. Didn’t work at all. Complete waste of time.

Map didn’t work. Runner locator didn’t work. Finally told us our runner had started 45 mins after he had! Got times from only 3 of the 8 timing markers. Was so late with all notifications, that we never saw our friend, start to finish. Load of rubbish. Avoid.

This app, if you’re following a runner is very poor. The route didn’t show on the map and the runner didn’t leave the start apparently. Rubbish

Don’t download

Much like most of Active’s input to the sporting world, sounds like a good thing and shouldn’t be that hard, but executed really badly. Apparently a race that’s been going for 1:13 hasn’t started yet.

After uploading photo to my result some of the stats fields (which are present in the result )are blank on the rendered image eg Divisions overall ;

I downloaded the app in order to follow a friend who is running the Brighton Marathon - and I have 20 'messages' waiting for me that a) aren't of any relevance to me as a user b) cannot be cleared without going into each one (not that I should have to!) c) when you do 'read' them, there is no 'read/unread' indicator so the number of unread goes down but you don't know know which is which. You need to let people subscribe to messages they want/need, or at the very least only send messages to participants to people who are actually participating in an event! App seems to work, but UX not really thought through in a number of places.

App fails to load any content as it says that I have no internet connection. But I can surf the Internet and use all my other (internet connected) apps perfectly..... Probably a fault with their servers, but it renders the app useless.

Trying to follow a couple of friends in he Philadelphia Love Run. Initially the tracker worked fine. Now it won’t open