Active Reader - ViaOne

Can’t access any study materials due to “Error, try again”. Message. App is outdated and cryptic in terms of usability. CAE doing a disservice to clients who are required to use this…

Horrible to work with. My training provider has used this for several years and they are doing a disservice to their clients. It crashes, doesn’t save my downloads, doesn’t allow printing multiple pages and the list goes on. There is nothing I like about this app.

Even on an IPad Pro this app is slow and buggy.

This is not up to standards in the modern age. App is buggy. Interface is outdated and cheaply designed. It is extremely cumbersome to use which does not facilitate a learning experience. This application needs some serious overhauling and come to modern standards for how an education app is supposed to operate.

Nothing stays downloaded. So if this contains information that you need in a timely manner (aircraft documentation via CAE) don’t put your hopes in this terrible excuse for professional software development.

Worst PDF reader app I have ever encountered. For how much money we spend on these type ratings you would think CAE would give us a remotely half way usable PDF document viewer to study with. Appalled with the quality. Garbage.

CAE customer with many issues using this app. No links to indexed pages, difficult to scroll,does not work in landscape. This app needs a good overhaul.

Tried to reinstall it several times. It needs some serious revamping.

I really want this to work. All my CAE docs are on this, however it’s getting deleted because it takes 4-5 minutes to load and crashes the moment I open a document. Not a lot of proper development here and will make many complaints to CAE next week to use something else.

The biggest issue: After downloading the training material to Active Reader, my iPad Pro couldn’t handle the memory requirements and crashed the app. I closed all other apps that were open in the background to free up available memory, yet the app continued to immediately crash when I tried to re-load it. What lead to the problem (issue 2): After referencing and closing pdf documents not stored on my device, Active Reader would take 15-30 seconds to “reset”, preventing any action before I could open another document. What a terrible system!